Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIMBERLY JACKSON

MONROE,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Medical Billing Supervisor

Thomas E. Hansen, MD, PLLC
02.2012 - Current
  • Improved efficiency in the medical billing process by streamlining workflows and implementing best practices.
  • Enhanced accuracy of claims submissions through thorough reviews and staff training.
  • Reduced claim denials by maintaining up-to-date knowledge of insurance policies and regulations.
  • Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
  • Collaborated with physicians and other healthcare providers to resolve complex billing issues promptly.
  • Championed efforts to stay current with changes in medical coding standards and requirements, keeping the department up-to-date on industry trends.
  • Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
  • Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
  • Maintained current accounts through aged revenue reporting.
  • Researched and followed up on denied insurance claims.
  • Reviewed services rendered and completed to reconcile codes.
  • Analyzed medical records to satisfy insurance company mandates.
  • Reviewed outgoing bills for eligibility and accurateness.
  • Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
  • Verified insurance of patients to determine eligibility.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Delivered timely and accurate charge submissions.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Collected payments and applied to patient accounts.
  • Posted payments and collections on regular basis.
  • Liaised between patients, insurance companies, and billing office.

School Bus Driver

Ouachita Parish School Board
02.2023 - Current
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Drove bus along assigned route, picking up students.
  • Completed logbooks, incident reports and other daily paperwork.
  • Maintained accurate and up-to-date route and time logs.
  • Administered first aid to passengers in need.

Medical Biller

Orthopedic And Sports Medicine
08.2006 - 12.2011
  • Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Ensured timely payments from insurance providers through submission of accurate and complete claims.
  • Maintained compliance with industry regulations by staying updated on changes to medical billing codes and requirements.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
  • Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.
  • Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Posted payments and collections on regular basis.
  • Collected payments and applied to patient accounts.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Filed and updated patient information and medical records.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Delivered timely and accurate charge submissions.
  • Monitored outstanding invoices and performed collections duties.
  • Maintained accurate records of customer payments.
  • Generated monthly billing and posting reports for management review.
  • Collaborated with customers to resolve disputes.
  • Disbursed petty cash by recording entries and verifying documentation.
  • Encoded and canceled checks using bank machines.

Medical Biller

Mayfield Chiropractic Clinic
05.2001 - 06.2006
  • Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.
  • Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
  • Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
  • Collaborated with healthcare providers, ensuring accurate documentation for seamless billing operations.
  • Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
  • Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
  • Evaluated current coding practices and provided recommendations for improvements which led to increased efficiency.
  • Reviewed outstanding balances owed by patients; initiated collection actions if necessary resulting in improved account recovery efforts.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Verified insurance of patients to determine eligibility.
  • Posted payments and collections on regular basis.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Collected payments and applied to patient accounts.
  • Reviewed patient records, identified medical codes, and created invoices for billing purposes.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Filed and updated patient information and medical records.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Delivered timely and accurate charge submissions.
  • Liaised between patients, insurance companies, and billing office.
  • Audited and corrected billing and posting documents for accuracy.
  • Handled account payments and provided information regarding outstanding balances.
  • Responded to customer concerns and questions on daily basis.
  • Used data entry skills to accurately document and input statements.
  • Maintained accurate records of customer payments.
  • Generated monthly billing and posting reports for management review.
  • Reconciled accounts receivable to general ledger.
  • Encoded and canceled checks using bank machines.

Education

High School Diploma -

Neville High School
Monroe, LA
05.1986

Skills

  • Problem Solving Abilities
  • Commercial Insurance Policies
  • Payment Posting Abilities
  • Electronic Health Records Experience
  • Adaptability and Flexibility
  • Patient Billing Procedures
  • Medicare and Medicaid Regulations
  • Medical Coding Expertise
  • CPT Coding Familiarity
  • Claims Review
  • Billing and Collection Procedures
  • Claims Processing
  • Medicare and Medicaid Process
  • ICD-10 Coding

Timeline

School Bus Driver

Ouachita Parish School Board
02.2023 - Current

Medical Billing Supervisor

Thomas E. Hansen, MD, PLLC
02.2012 - Current

Medical Biller

Orthopedic And Sports Medicine
08.2006 - 12.2011

Medical Biller

Mayfield Chiropractic Clinic
05.2001 - 06.2006

High School Diploma -

Neville High School

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KIMBERLY JACKSON