Kimberly Jaimes Figueroa
Sylmar,CA
Summary
Dedicated professional with expertise in cleaning and customer service, honed at Walgreens and Calico Building Services. Proven ability to enhance facility cleanliness and foster positive customer interactions. Skilled in CPR and adept at resolving complaints, ensuring satisfaction and a respectful environment. Committed to maintaining high standards and promoting well-being.
Experienced cleaning professional prepared to maintain high standards in facilities management. Strong focus on team collaboration and delivering results. Reliable and adaptable with changing needs. Skilled in sanitation, floor care, and basic maintenance tasks. Positive attitude and strong work ethic ensure clean and safe environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Janitor
Calico Building Services
02.2025 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Customer Service Associate
Walgreens
10.2019 - 03.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
High School Diploma -
PUC Triumph Charter High School
Sylmar, CA06-2019
No Degree - Child Development
Los Angeles Mission College
Sylmar, CA12-2026
Skills
- CPR expertise
- Cleaning expertise
- Customer service
Certification
Basic Life Support Training - Date: Sep 3, 2025 -Renew: Sep 3, 2027
Languages
Spanish
Full Professional
Timeline
Janitor
Calico Building Services
02.2025 - Current
Customer Service Associate
Walgreens
10.2019 - 03.2024
High School Diploma -
PUC Triumph Charter High School
No Degree - Child Development
Los Angeles Mission College
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