Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Jenkins

Cedar Hill,TN

Overview

26
26
years of professional experience

Work History

NafNaf Shift Lead

Loves Travel Stop
White House, Tennessee
07.2025 - Current
  • Supervised team operations during busy shifts to ensure efficient service delivery.
  • Trained new employees on safety protocols and customer service standards.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Responsible for opening and closing shifts.
  • Cash/credit card handling
  • Prepare food and serve customers.
  • Prepare weekly and monthly inventory counts

Apparel Associate/Team Leader

Walmart
Springfield, TN
02.2022 - 05.2023
  • Worked apparel department
  • Ran apparel freight and put in correct location
  • Set new mods
  • Made and corrected new and old price changes
  • Completed claims
  • Worked jewelry department
  • Assisted customers in a daily basis

Deli/Bakery Associate

Walmart
Springfield, TN
11.2019 - 12.2020
  • Opened and closed bakery and deli.
  • Worked hot bar, served customers, worked multiple fryers as well as the chicken rotisserie oven.
  • Made donuts, baked bread.
  • Unload and stock freight.

Scheduling Specialist

Inovalon
Nashville, TN
05.2018 - 11.2019
  • Responsible for scheduling members in home health assessments.
  • Inbound/ Outbound calls
  • Maintain high call quality scores every month
  • Fast pace call center
  • Top scheduling specialist every month
  • Help train co workers on new system updates
  • HIPAA and compliance trained/ certified

Rep

CVS Caremark
11.2015 - 04.2018
  • Work Call Center
  • Handle average of 75- 100 calls a day, inbound
  • Outbound calls to members when needed
  • Extensive knowledge in Medicare Part D Pharmacy Services and Benefits
  • Assist members with mail order benefits
  • Assist with retail pharmacy claims processing
  • Verify insurance benefits
  • Assist with premium billing questions and payments
  • Daily tasks using Marx, Fazal, Facets systems

Associate

Schrader
08.2012 - 10.2015
  • Manufacture automotive and industrial electronics
  • Production line assembly
  • Inspect parts for accurate production

Associate

Bridal
01.2007 - 07.2012
  • Tuxedo department sales and rentals
  • Provide accurate measurements to insure appropriate fit
  • Assist with wedding registrations
  • Assist with sales of wedding/ bridesmaids dresses
  • Open/ closing store duties
  • Daily cash/ credit card/ check handling
  • Schedule appointments

Specialist

Maxwell Medical
04.2004 - 12.2006
  • Inbound/ Outbound calls averaging 50 - 75 calls a day
  • Assist patient with medication orders
  • Place/ Process orders
  • Verify insurance benefits with doctors
  • Receptionist/ Front desk duties when needed
  • Greet customers/ answer phones/ transfer to appropriate department

Associate

Ragan- Smith Associates
05.2000 - 04.2004
  • Manage print room orders
  • Print blueprints for upcoming projects
  • Delivered blueprints to contractors

Education

High school or equivalent -

Skills

  • Customer Service
  • Cashiering
  • HIPAA
  • Cash register
  • Insurance Verification
  • Customer Care
  • Cash handling
  • Customer Support
  • PHARMACY
  • Medical Records
  • CSR
  • Call Center
  • Pharmacy Services

Timeline

NafNaf Shift Lead

Loves Travel Stop
07.2025 - Current

Apparel Associate/Team Leader

Walmart
02.2022 - 05.2023

Deli/Bakery Associate

Walmart
11.2019 - 12.2020

Scheduling Specialist

Inovalon
05.2018 - 11.2019

Rep

CVS Caremark
11.2015 - 04.2018

Associate

Schrader
08.2012 - 10.2015

Associate

Bridal
01.2007 - 07.2012

Specialist

Maxwell Medical
04.2004 - 12.2006

Associate

Ragan- Smith Associates
05.2000 - 04.2004

High school or equivalent -

Kimberly Jenkins