Kimberly Johnson

• Supervised approximately 15 operational staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Responsible for the evaluation/monitoring of patient nutritional needs and adherence to physician orders.

• Provide patient education as part of patient care activity, according to patient needs and Lincare policy.

• Maintain current knowledge of enteral homecare techniques and relevant enteral therapy concepts.

• Conduct follow-up on necessary paperwork to ensure payment for services rendered.

• Maintain patient records thoroughly for 100+ patients and in compliance with accreditation standards.