DENNIS PORTO
Camarillo
Summary
Results-driven Product Manager with a proven track record in developing and launching new programs, retail strategies, and category plans. Experienced in team leadership, project management, financial analysis, and inventory management. Adept at building strong vendor relationships and driving initiatives that enhance operational efficiency. Highly skilled in community engagement, with a focus on fostering positive relationships through strategic outreach.
Overview
20
20
years of professional experience
Work History
Operations Manager
Amazon
01.2024 - Current
- Manage CAP operations (Count, Amnesty, and Pick), leading a team of Area Managers (L4/L5) to ensure efficient workflow and labor optimization.
- Use tools like Staffing Divergence and Pick Zone Distribution to balance labor allocation and maintain pickable backlog across floors.
- Monitor performance metrics, address divergences, and ensure timely labor moves, while conducting pre-shift reviews and goal-setting with Area Managers.
- Oversee safety and compliance protocols, ensuring adherence and addressing recent injuries with the team.
- Collaborate with Central Flow and other departments to maintain staffing levels, utilizing tools such as Rodeo and AutoDwell Quicksight for operational efficiency.
IT Executive Recruiter (Remote)
LHH
03.2022 - 12.2024
- Conducted in-depth market research to stay updated on industry trends, salary benchmarks, and emerging technologies, enabling data-driven decision-making and competitive candidate placement.
- Successfully recruited C-suite and senior-level IT executives for leading organizations, demonstrating a deep understanding of the unique skills and qualifications required for top leadership roles.
- Conducted comprehensive candidate assessments, including technical competency evaluations and cultural fit analysis, to ensure alignment with organizational goals and values, leading to increased retention rates.
E-Commerce Product Manager
E-Commerce Business Owner
03.2021 - 03.2022
- Managed online promotions and campaigns for maximum effectiveness and return on investment.
- Developed pricing strategies designed to increase profits while maintaining competitive prices.
- Established relationships with vendors and suppliers to ensure reliable access to quality materials at reasonable prices.
IT Manager of Retail Store Support
Harbor Freight Tools
05.2017 - 03.2021
- Supervised team of 13 IT analysts and managed relationships with external vendors and advisers.
- Supported 1100 retail store locations with IT Support and maintained ticket logs using Quickbase.
- Fostered a culture of robust documentation of business applications and APIs to reduce teams overall Call KPIs.
Head Coach (General Manager)
Nike Inc
12.2012 - 05.2017
- Built and grew the Nike Run Club with 150+ members and established strong community ties through donations and volunteering.
- Launched Nike Mobile POS to expand product assortment and improve customer checkout experience, driving 40% of store sales via online channels.
- Analyzed operational and financial reports to enhance performance and key metrics.
- Managed recruitment, provided feedback to 50+ associates, and led performance evaluations to optimize team productivity.
- Developed product strategy in collaboration with buyers and allocators, identifying top performers and maximizing store sales.
Product Manager
Nike Inc
03.2005 - 11.2011
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased margin across categories by leveraging optimal product assortment.
Education
Bachelor of Science - Organizational Management
University of La Verne
La Verne, CA01.2012
Skills
- Inventory Management, Procurement, and Supply Chain Operations
- Customer Service Management and Relationship Building
- Business Leadership and Motivational Team Guidance
- Sales Operations, Budget Allocation, and Financial Planning
- Product Management, Branding, and Market Strategy
- Operational Standards and Process Optimization
- Program Activities and Site Operations Coordination
- Health and Wellness Expertise with Extensive Sports Knowledge
- Community Outreach Programs and Safety Initiatives
- Training Development and Staff Skill Enhancement
- Performance Management and Team Development
- Cross-functional Collaboration and Vendor Management
Timeline
Operations Manager
Amazon
01.2024 - Current
IT Executive Recruiter (Remote)
LHH
03.2022 - 12.2024
E-Commerce Product Manager
E-Commerce Business Owner
03.2021 - 03.2022
IT Manager of Retail Store Support
Harbor Freight Tools
05.2017 - 03.2021
Head Coach (General Manager)
Nike Inc
12.2012 - 05.2017
Product Manager
Nike Inc
03.2005 - 11.2011
Bachelor of Science - Organizational Management
University of La Verne
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