Kimberly Jones
Bedford,USA
Summary
Driven professional seeking a challenging role within a reputable organization to utilize and expand skills while contributing to organizational growth. Demonstrates a strong commitment to continuous learning and development, with the ability to leverage knowledge effectively. Proven track record of adapting quickly and maximizing potential in dynamic environments.
Overview
13
13
years of professional experience
Work History
Deli Associate
Target
Hurst, Texas
10.2024 - 01.2025
- Provided friendly and efficient customer service, assisting guests with deli selections and special orders
- Stocked and replenished deli products, condiments, and packaging supplies to maintain availability
- Followed food safety regulations and company policies, ensuring proper handling and storage of perishable items
Cashier
Sam's Club
Fort Worth, Texas
01.2023 - 05.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at the beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
Call Center Customer Service Agent
Teleperformance- General Motors
05.2021 - 03.2023
- Skilled and meticulous Retention Specialist with an exceptional record of strong customer service
- Able to handle a wide variety of product telephone inquiries with top-notch courtesy and professionalism
- Outstanding multitasker who thrives in a fast-paced high-pressure work environment
Correctional Officer
Johnson County Jail
Cleburne, TX
04.2019 - 03.2020
- Provides care and correctional treatment of inmates
- Manages inmate holding areas
- Ensures that inmates remain in custody
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures
Security Officer
Weiser Security Services
Fort Worth, TX
01.2019 - 04.2019
- Inspect and patrol premises regularly
- Monitor property entrance
- Authorize entrance of people and vehicles
- Report any suspicious behaviors and happenings
- Secure all exits, doors and windows
- Monitor surveillance cameras
Warehouse Associate
Amazon Fulfillment Associates
Coppell, TX
10.2018 - 11.2018
- Prepared product shipments by packing boxes in accordance with company standards.
- Conducted inspections of products to detect any damage, ensuring high-quality packaging.
- Marked packages with correct shipment data for seamless processing.
Correctional Officer
Management and Training Corporation
Woodville, MS
04.2017 - 09.2018
- Oversee inmates during meals, visits, recreation, telephone calls, and shower time
- Write daily reports to help further treatment strategies and diagnostic efforts
- Sign in all visitors and complete appropriate visitation log forms
- Receive property from incoming inmates, provide receipts, and inspect for contraband
Personal Care Assistant
Mississippi Department of Rehabilitation Services
Natchez, Mississippi
06.2015 - 03.2017
- Supported activities of daily living such as bathing, dressing, and grooming
- Assisted with mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities
- Implemented restorative and supportive care, including ambulating and positioning
Patient Care Tech
Natchez Community Hospital
Natchez, Mississippi
06.2013 - 08.2015
- Assisted patients with daily living activities, including bathing, grooming, and mobility support
- Ensured patient comfort and safety, by responding promptly to call lights and patient requests
- Maintained clean and organized patient rooms, changed linens and restocked supplies
Front End Food Cashier
Burger King
Natchez, Mississippi
02.2012 - 06.2013
- Operated POS system to enter orders, complete sales transactions and calculate correct change
- Communicated with customers to build rapport, explain menu items and answer questions
- Followed up with all orders to provide timely customer delivery
Education
Bachelor of Social Work -
Tarleton State University
Stephenville, TX08-2026
Associate in Arts (A.A.) -
Tarrant County College
Fort Worth, TX05.2024
Skills
- Time management & Multitasking
- HIPAA & Safety Compliance
- Critical Thinking
- Interpersonal Communication
- Conflict Resolution & Problem-Solving
- Customer service
- Adaptability
- Team Collaboration & Communication
References
References available upon request.
Timeline
Deli Associate
Target
10.2024 - 01.2025
Cashier
Sam's Club
01.2023 - 05.2023
Call Center Customer Service Agent
Teleperformance- General Motors
05.2021 - 03.2023
Correctional Officer
Johnson County Jail
04.2019 - 03.2020
Security Officer
Weiser Security Services
01.2019 - 04.2019
Warehouse Associate
Amazon Fulfillment Associates
10.2018 - 11.2018
Correctional Officer
Management and Training Corporation
04.2017 - 09.2018
Personal Care Assistant
Mississippi Department of Rehabilitation Services
06.2015 - 03.2017
Patient Care Tech
Natchez Community Hospital
06.2013 - 08.2015
Front End Food Cashier
Burger King
02.2012 - 06.2013
Bachelor of Social Work -
Tarleton State University
Associate in Arts (A.A.) -
Tarrant County College
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