Kimberly Julien
Indianapolis,IN
Summary
Aiming to seek and maintain a full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
A hardworking and passionate job seeker with strong organizational skills eager to secure any entry level position. Ready to help team achieve company goals. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
7
7
years of professional experience
Work History
Sales Associate
Rocket Fizz Soda Pop & Candy Shops
06.2024 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
Bon Appetite, Compass Group
11.2023 - Current
- Performed sales transactions in a timely fashion
- Entered all sales into the cash register to ensure purchases are accurately recorded.
- Interacted with customers and resolves customer complaints in a friendly, service-oriented manner.
- Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Cashier
Marshalls
04.2022 - 09.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs.
Customer Service Representative
Global Response
08.2021 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants.
Pick Up/ Click List
Kroger
03.2021 - 06.2021
- Prepared and delivered online orders that exceed customer expectations for ease of shopping, variety, and freshness
- Scanned and bagged products to fulfill customers' online orders while paying particular attention to specific customer instructions
- Physical demands included, but are not limited to, standing for extended periods of time and walking extensively, as well as stooping, kneeling or crouching several times an hour.
Merchandise Associate
Home Goods
08.2020 - 12.2020
- Supported and embodied a positive store culture through honesty, integrity, and respect
- Accurately ranged customer purchases/returns and counts change back to customer according to established operating procedures
- Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/cleanliness of the entire store.
Cashier
Chipotle Mexican Grill
02.2019 - 08.2019
- Processed orders and collected payments from customers over the counter and online
- Making sure the front of the house is neat and orderly, restocking items, and answering the phone.
Cashier
Pollo Tropical
10.2018 - 01.2019
- Greeted guests and took orders properly
- Being able to listen attentively and communicate, both verbally and in writing, with customers, supervisors and co-workers
- Insured prompt and courteous service to all guests while maintaining a pleasant personality and appearance
- Being knowledgeable of the menu and portion sizes to assist guest needs.
Service Assistant
Fuddruckers
08.2018 - 10.2018
- Obtained knowledge of the menu, promotions and daily specials to accurately manage the needs of the Guests
- Created a positive and fun atmosphere; demonstrates and promotes 'Delighted to Help' behaviors
- At the beginning of the shift, performed walk-thru inspections of the dining room to ensure areas are correctly set up for service.
Ticket Taker
Hard Rock Stadium
02.2018 - 07.2018
- Greeted guests and check their tickets before they enter the stadium
- Checked tickets for appropriate seating
- Directed patrons to seats, using flashlights if necessary
- Become familiar with various event layouts
- Show patrons where to find exits, bathrooms, and concession stands.
Education
Broward College
Pembroke Pines, FL10.2024
Skills
- Strong communication
- Customer Service
- Multitasking
- POS
- Basic Math
- Cashiering
- Computer Operation
- Organizational Skills
Timeline
Sales Associate
Rocket Fizz Soda Pop & Candy Shops
06.2024 - Current
Cashier
Bon Appetite, Compass Group
11.2023 - Current
Cashier
Marshalls
04.2022 - 09.2022
Customer Service Representative
Global Response
08.2021 - 09.2021
Pick Up/ Click List
Kroger
03.2021 - 06.2021
Merchandise Associate
Home Goods
08.2020 - 12.2020
Cashier
Chipotle Mexican Grill
02.2019 - 08.2019
Cashier
Pollo Tropical
10.2018 - 01.2019
Service Assistant
Fuddruckers
08.2018 - 10.2018
Ticket Taker
Hard Rock Stadium
02.2018 - 07.2018
Broward College
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