Kimberly Kemp
Harker Heights,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
16
16
years of professional experience
Work History
Bingo Operator
Bingoland
Killeen , TX
09.2009 - Current
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Provided onsite training
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
- Checked inventory for required supplies, including Bingo Cards and Daubers and made lists for management, documenting needed products
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Promoted available products and services to customers during service
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Education
Some College (No Degree) - Medical Informatics
Central Texas College
Killeen, TXSkills
- Customer service
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Communication skills
- Good Telephone Etiquette
- Active listening
- Multitasking
- Sales support
- Data entry
- Social perceptiveness
- Verbal communication
- Organization and time management
- Public speaking
Timeline
Bingo Operator
Bingoland
09.2009 - Current
Some College (No Degree) - Medical Informatics
Central Texas College