Kimberly Kershner
Buckeye,WV
Summary
Proven track record of enhancing operational efficiency and confidentiality at WV Supreme Court of Appeals. Demonstrated dependability and exceptional document preparation skills, significantly improving case processing times. Excelled in teamwork and effective communication, ensuring seamless collaboration across departments. Achieved notable improvements in client service and case management, leveraging interpersonal and organizational talents.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Magistrate Assistant
WV Supreme Court Of Appeals
01.2013 - 05.2024
- Maintained strict confidentiality with sensitive information pertaining to court cases, litigants, and witnesses.
- Enhanced court efficiency by managing case files and maintaining accurate records of proceedings.
- Collaborated effectively with fellow staff members to ensure smooth day-to-day operations within the magistrate''s office.
- Ensured timely processing of cases, coordinating schedules and effectively communicating with all relevant parties.
- Provided exceptional customer service to visitors at the courthouse, addressing inquiries professionally and courteously.
Insurance Billing Clerk
Pocahontas Memorial Hospital
04.2007 - 12.2012
- Assisted with reducing outstanding accounts receivables by diligently following up on unpaid claims and denied coverage cases.
- Maintained accurate records by updating patient information and insurance details in the database regularly.
- Streamlined workflow by organizing and prioritizing daily tasks for efficient claim processing and submission.
- Ensured compliance with industry regulations, safeguarding sensitive client data while adhering to privacy requirements.
- Collaborated with insurance representatives to expedite claim approvals, ensuring timely reimbursements for clients.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Handled account payments and provided information regarding outstanding balances.
Office Manager
Ralph H. Burns Inc.
03.2005 - 04.2007
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Inmate Supervisor
WV Division of Corrections
11.1993 - 03.2005
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Pocahontas County High School
Dunmore, WVAssociate of Arts - Business Management - Accounting
National Business College
Salem, VASkills
- Dependability
- Flexibility
- Document preparation
- Confidentiality
- Teamwork and collaboration
- Effective communication
Timeline
Magistrate Assistant
WV Supreme Court Of Appeals
01.2013 - 05.2024
Insurance Billing Clerk
Pocahontas Memorial Hospital
04.2007 - 12.2012
Office Manager
Ralph H. Burns Inc.
03.2005 - 04.2007
Inmate Supervisor
WV Division of Corrections
11.1993 - 03.2005
High School Diploma -
Pocahontas County High School
Associate of Arts - Business Management - Accounting
National Business College
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