Effective team worker Experience in problem solving Skilled technical background Excellent working relations with the public Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
33
33
years of professional experience
Work History
Care Coordinator
Central Ohio Geriatrics
08.2024 - Current
Facilitate communication between physicians, nurse practitioners, physician assistants, nursing facilities, patients, and patients' families
Coordinate and organize patient care census
Provide pre-rounding coordination of pertinent wound care data for physicians and advanced practice nurses
Duties will be performed in a facility where a patient resides or in a medical office
Scribing patient encounters on behalf of physicians, nurse practitioners and physician assistants as directed
Record and document physician, nurse practitioner and physician assistant visits on a patient roster to ensure consistent and quality care
Responsible for sending progress notes to the provider in an orderly and organized manner
Accurately bill patient visits in a timely manner
Knowledge of Excel and experience in EMR
Excellent organization and time management skills
Ability to think critically
Team player
Thorough documentation skills
Conduct him/herself professionally
High comfort level working independently
Willing to listen and adjust behaviors based on physician/nurse practitioner/physician assistant feedback
Vacation coverage when necessary
Physician Substitute
Freedom Plasma
Newark
09.2023 - 08.2024
Perform medical evaluation of potential donors for automated plasmapheresis procedures
Determine donor suitability of new applicants in consultation with a donor center physician
Provide limited emergency care, including the administration of medications or treatments
Conduct evaluations to ensure compliance with criteria for normal plasma donors
Review medical histories and perform suitability examinations
Maintain communication logs regarding donor suitability
Review normal and abnormal test results to determine continued donor suitability.
Counsel donors with abnormal test results and defer them accordingly
Complete cross-training as required
Phone Triage Nurse, Remote Worker
Genesis Urology Group
12.2021 - 08.2023
Triage patient phone calls; work with appropriate provider for response and contact patient with response
Medication refill per policy of each individual provider
Call result notes for patient per provider
Ordering labs and medications per provider
Scanning and indexing medical records into patient charts
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Instructed patients on self-care techniques, medications, diet plans, disease processes.
Maintained accurate records of patient visits including assessments, treatments provided, test results received from labs and other departments, discharge instructions given.
Maintained confidentiality in matters related to patient, family and client facility staff.
Licensed Practical Nurse
Genesis Digestive Disease Specialists
Zanesville
11.2015 - 11.2018
Assist office manager with daily tasks
Changing of policy and procedures for entire office staff for smoother work flow
Triage patient phone calls; work with appropriate provider for response and contact patient with response
Medication refill per policy of each individual provider
Medication sample closet inventory
Call result notes for patient per provider
Insurance verification for medication and procedures
Rooming patients per provider, updating vitals and symptoms
Scheduling and educating patients procedures per provider
Entering and signing procedures per provider
Requesting records per provider
Managing schedules for drug representatives lunch and dinner programs
Updating health maintenance and recalls per provider
Administering and educating patients for biologic medication administration
Ordering labs and medications per provider
Updating OARRS report per policy
Scanning and indexing medical records into patient charts
Collaborated with physicians to develop individualized care plans for each patient.
Licensed Practical Nurse
Genesis Healthcare Endoscopy
Zanesville
08.2013 - 11.2015
Collect, process, and handle patient specimens according to established guidelines.
Reprocess and maintain scope equipment and devices, maintain overall cleanliness of work area
Restock supplies and prepare room before and after patient procedures
Assist physician endoscopy patient procedures, anticipate and instruments and supplies
Trained in Super Dimensional Navigation system to assist physician
Trained in Endobronchial Ultrasound to assist physician
Pulmonary trained to assist with bronchoscopes
Admit and discharge patients according to established guidelines
LPN Telemetry Nurse
Select Specialty Hospital - Columbus
Zanesville
08.2012 - 11.2013
Telemetry Monitoring
Unit Clerk
Licensed Practical Nurse
Forest View Health Campus
Zanesville
10.2011 - 08.2012
Floor Nursing
Geriatric Care
Passing of Meds per State Protocol
Dictating Physician orders
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Educated patients on disease prevention and management strategies for their individual conditions.
Customer Service Representative
Harry and David Operations
Hebron
10.2007 - 12.2010
Internet Helpline
Customer Service Trained
Order Entry
Promoted available products and services to customers during service, account management and order calls.
Identified opportunities for upselling additional products or services based on customer needs.
Used approved scripts to de-escalate angry customers during telephone interactions.
Provided excellent customer service to resolve customer complaints in a timely manner.
Quality Assurance Specialist
The Longaberger Company
10.1992 - 09.2005
Quality Assurance Specialist
Alternate weaving floor supervisor
Inventory control
Basket maker
Education
Certification in Licensed Practical Nursing -
Mid-East Career Center
Zanesville, OH
06.2011
A.A.S - RN (not completed)
Ohio University
Zanesville, OH
03.2011
A.A.S. - in Surgical Technology
Central Ohio Technical College
Newark, OH
03.2009
Certification in Surgical Technology -
Central Ohio Technical College
Newark, OH
08.2008
Skills
Microsoft Office: Word, Power Point, Excel and Access
Electronic medical records
Critical thinking
Communication skills
Conflict resolution
Medical coding
Clinical research
Scheduling
Records management
Internet research
Epic trained
Triage assessment
Charting accuracy
Patient education
Attention to detail
Ohio Multi State licensed practical nurse
References
Dr. Victor Szemetylo, MD, Physician, Genesis Digestive Disease Specialists, 999 Garden Road, Zanesville, Ohio, 43701, (740) 607-6549
Substitute Teacher K-12 Short/Long Term at Educational Service Center of Central OhioSubstitute Teacher K-12 Short/Long Term at Educational Service Center of Central Ohio