Kimberly Kirksey
Fort Worth,TX
Summary
Sole Proprietor with strong background in commercial cleaning. Proven leader when conducting daily business through hands on experience. Successfully addressed and resolved various client needs and issues with tact and professionalism.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Working cleaning accounts on the side while maintaining a full time job.
Overview
2023
2023
years of professional experience
Work History
Commercial Cleaner
Llewellyn Real Estate, Inc.
Fort Worth, TX
08.2021 - 10.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools. area.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Notified managers concerning the need for major repairs or additions to building operating systems.
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
- Cleaned and polished furniture and fixtures.
- Maintained janitorial closets stocked with supplies for daily use.
- Stripped, sealed and polished floors.
Commercial Cleaner
Sidetracked Inc
Fort Worth, TX
05.2015 - 04.2021
- Collected trash from floors within hallways, bathrooms and work areas.
- Followed company uniform, performance and security policies with every job.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.stripped/waxed floors, regularly.
Customer Service/Appointment Setter
Senior Benefit Services, Inc
Fort Worth, Texas
09.1998 - 08.2010
- Assisted customers in making decisions about products or services offered by the company.
- Followed up with customers after scheduled appointments were completed.
- Provided detailed information about products and services to clients.
- Scheduled appointments for customers based on their availability.
- Called no shows and cancellations to reschedule.
- Identified customer needs and recommended appropriate solutions accordingly.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
Lead Generator
United Benefit Life Health Ins
Fort Worth, Texas
- Prepared detailed proposals for prospective customers outlining services offered.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
Education
Real Estate License - Real Estate
Real Estate Training Institute
Fort Worth, TX08-1990
Skills
- Purchasing and planning
- Cost analysis and savings
- Business Development
- Staffing
- Customer Care
- Problem Solving
Timeline
Commercial Cleaner
Llewellyn Real Estate, Inc.
08.2021 - 10.2022
Commercial Cleaner
Sidetracked Inc
05.2015 - 04.2021
Customer Service/Appointment Setter
Senior Benefit Services, Inc
09.1998 - 08.2010
Real Estate License - Real Estate
Real Estate Training Institute
Lead Generator
United Benefit Life Health Ins