Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Klena

Tucson

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.


Strong Management and Training skills. Experience with working self check out.

I am also very punctual and willing to stay late, come in early, and if needed come in on my days off when available.

Overview

11
11
years of professional experience

Work History

Cashier

Albertsons
11.2024 - Current

Greeted customers,

  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Senior Clerk

Safeway
10.2013 - 10.2024

Courtesy Clerk, Key Carrier, daily maintaining of store, collecting carts and baskets for 1 year.

Senior Clerk. Welcomed Customers and Helped determine their needs. Cashier, managed cash, credit cards, and checks with complete accuracy. Adjusted pricing with complete accuracy.

  • Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
  • Assisted in employee training initiatives by developing materials and providing guidance on best practices.
  • Front End Manager.
  • Assisted with onboarding of new employees.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Education

High School Diploma -

Hillsdale High School
San Mateo, CA
08-1987

Skills

  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Cash register operation
  • Professionalism and courtesy
  • Staff training
  • Refunds and exchanges
  • Issue resolution
  • Reliability and punctuality
  • Cleaning and sanitizing
  • Team collaboration
  • Cash handling and management

Timeline

Cashier

Albertsons
11.2024 - Current

Senior Clerk

Safeway
10.2013 - 10.2024

High School Diploma -

Hillsdale High School
Kimberly Klena