Kimberly Krause
Athens
Summary
IT Professional with over 10 years of experience as a Senior Solutions Analyst and PACS Administrator, complemented by 12 years in Radiologic Technology. Expertise in providing technical support and training for system users, ensuring seamless application integration. Strong attention to detail and commitment to high standards in all technical operations.
Overview
22
22
years of professional experience
Work History
Senior Solutions Analyst
Marshfield Clinic Health System
03.2022 - Current
- Deployed new Cerner Electronic Health Record (EHR) system and instructed front-end users on updated workflow.
- Facilitate communication with providers and staff to guarantee proper ordering and execution of patient exams.
- Demonstrate above-average expertise in various applications utilized by system users to resolve questions or issues promptly.
- Streamline applications to automate processes, reducing workload for technologists and radiologists.
- Established presence as a collaborative team player and leader among work colleagues.
- Exhibited adaptability, enabling success during periods of change.
- Developed clear documentation for all system users.
- Implemented changes based on feedback from stakeholders regarding their experience with the software solution.
- Provided support and troubleshooting assistance to customers with complex technical issues.
Solutions Analyst
Marshfield Clinic Health System
01.2020 - 03.2022
- Acted as a liaison between stakeholders and programmers to clarify business requirements enhancing clinical decision-making.
- Documented user requirements, design specifications and test plans.
- Creates data reports in Business Objects for healthcare staff, physicians, and leadership to utilize.
- Crafted clear and concise documentation for specific reports that staff would use.
- Provided technical support to end users on various application issues.
- Worked closely with business stakeholders to determine project scope and objectives.
Senior Business Configuration Analyst
Marshfield Clinic Health System
01.2019 - 01.2020
- Works with Cerner Soarian to make sure claims are processing properly.
- Write rules in Soarian for specific payer plans.
- Worked with different clearing houses to ensure claims were processed and if not I would troubleshoot why they are not processing correctly.
- Using Soarian worklists to evaluate errored claims so they process through the billing system.
Picture Archiving And Communication System (PACS) Administrator
Marshfield Clinic Health System
06.2016 - 01.2019
- Supports system users with RIS or PACS application questions or issues.
- Successfully created SSRS reports and validates the data that is being retrieved.
- Implemented Siemens Syngo Workflow a new Radiology Information System (RIS) and trained front end users on the new workflow.
- Would troubleshoot third party applications and would involve vendors as needed.
- Optimize applications to automate tasks to reduce the need for manual work by staff.
- Supported team work amongst my colleagues.
- Demonstrated adaptability allowing myself to thrive and lead through change.
- Created comprehensive documentation for all radiology system users.
Radiologic Technologist
Marshfield Clinic Health System
04.2015 - 01.2016
- Perform x-rays for patients as ordered by physicians.
- Utilize CR equipment to get adequate images.
- Successfully mastered PACS and RIS systems to complete necessary paperwork so the exam can be finalized.
- Communication with patients and staff to ensure high quality care for all patients.
- Engage with patients to create a safe and comfortable environment.
- Explain the exam to the patient so they were aware of what was going to take place during the exam, developing patient understanding and 100% patient trust.
- Answer questions the patient may have prior to the exam, resulting in patient comfort and satisfaction.
- Above average knowledge of radiologic policies and procedures, resulting in more efficiency when completing exams.
CT Technologist
Good Samaritan Hospital
01.2012 - 01.2013
- Perform x-rays for patients as ordered by physicians.
- Utilize CR equipment to get adequate images.
- Successfully mastered PACS and RIS systems to complete necessary paperwork so the exam can be finalized.
- Communication with patients and staff to ensure high quality care for all patients.
- Engage with patients to create a safe and comfortable environment.
- Explain the exam to the patient so they were aware of what was going to take place during the exam, developing patient understanding and 100% patient trust.
- Communicated with patients, physicians, and other staff to ensure high quality patient care was a top priority.
Radiologic Technologist
Aspirus Clinics, Inc.
Wausau
01.2006 - 01.2012
- Perform x-rays for patients as ordered by physicians.
- Utilize Film and CR equipment to get adequate images.
- Demonstrated the ability to utilize PACS and RIS systems to complete necessary paperwork so the exam can be finalized.
- Coached radiology staff in the use of EPIC updates and software as an EPIC super-user.
- Facilitated the PACS and CR go-live implementation.
- Communication with patients and staff to ensure high quality care for all patients.
- Demonstrated the ability to be a leader for my department.
- Proven ability of being a go to person for new computer systems.
- Successfully wrote out a PACS workflow for all the clinic staff to use, resulting in ease of use for other staff making the exam process smoother.
- Have positioned myself as a team player and leader amongst my work colleagues.
- Have demonstrated adaptability allowing myself to thrive and lead through change.
CT Technologist
Memorial Health
01.2005 - 01.2006
- Perform x-rays and CT scans for patients as ordered by physicians.
- Utilize Film and CR equipment to get adequate images.
- Use of PACS and RIS systems to complete necessary paperwork so the exam can be finalized.
- Worked with ER, OR, Med/Surg, and Nursing Home physicians, staff, and patients.
- Communication with patients and staff to ensure high quality care for all patients.
- Ensure patient safety at all times.
- Implemented the purging of old film jackets to reduce the amount of space needed to hold patient images.
- Showed radiology staff the correct way to purge hard copy patient films that were no longer needed, increasing the space in the radiology department for new equipment.
- Transitioned from film to CR equipment, decreasing the exam duration for patients.
- Kept records of patient exams completed for department statistics, showing the radiology department was thriving and growing its business.
Radiologic Technologist
Aspirus Wausau Hospital
Wausau
01.2004 - 01.2005
- Perform x-rays for patients as ordered by physicians.
- Utilize film equipment to get adequate images.
- Worked with ER, OR, Fluoroscopy, inpatient, and outpatient staff and patients.
- Use of RIS systems to complete necessary paperwork so the exam can be finalized.
- Communication with patients and staff to ensure high quality care for all patients.
- Ensure patient safety at all times.
- Consistently performed high quality images for patients, resulting in decreased x-ray repeat rate.
- Communicated with co-workers and other staff to ensure patient safety, decreasing patient falls.
- Developed strong patient care skills through constant patient interaction.
Education
Bachelor of Science - Computer Science
Rasmussen University
Ocala, FL09-2022
IT Database Programmer -
Northcentral Technical College
Wausau, WI12-2015
IT Project Manager -
Northcentral Technical College
Wausau12-2015
Radiologic Technology Degree -
St. Joseph's Hospital School of Radiography
Marshfield, WI06-2004
Skills
- Picture Archiving and Communication System (PACS)
- Radiology Information Systems (RIS)
- Electronic Health Record (EHR) Implementation
- Configuration of EHR
- Business requirements analysis
- Data reporting and visualization
- Technical troubleshooting
- Workflow optimization
- Stakeholder communication
- Team collaboration
- Project coordination
- Documentation
- Change management
- User training
- Attention to detail
- Requirements gathering
Awards
Summa Cum Laude, Rasmussen University, 09/01/22, Graduated with honors while pursuing my Bachelor's Degree in Computer Science. GPA 3.96
Timeline
Senior Solutions Analyst
Marshfield Clinic Health System
03.2022 - Current
Solutions Analyst
Marshfield Clinic Health System
01.2020 - 03.2022
Senior Business Configuration Analyst
Marshfield Clinic Health System
01.2019 - 01.2020
Picture Archiving And Communication System (PACS) Administrator
Marshfield Clinic Health System
06.2016 - 01.2019
Radiologic Technologist
Marshfield Clinic Health System
04.2015 - 01.2016
CT Technologist
Good Samaritan Hospital
01.2012 - 01.2013
Radiologic Technologist
Aspirus Clinics, Inc.
01.2006 - 01.2012
CT Technologist
Memorial Health
01.2005 - 01.2006
Radiologic Technologist
Aspirus Wausau Hospital
01.2004 - 01.2005
Bachelor of Science - Computer Science
Rasmussen University
IT Database Programmer -
Northcentral Technical College
IT Project Manager -
Northcentral Technical College
Radiologic Technology Degree -
St. Joseph's Hospital School of Radiography