Kimberly Kyler
Spartanburg,SC
Summary
Dedicated professional with strong time management and cash handling skills. Experienced in delivering exceptional customer service and training staff to enhance operational efficiency.
Overview
16
16
years of professional experience
Work History
Cashier
Walgreens
Lompoc, CA
09.2014 - 04.2016
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in the cosmetic and photo department.
- Assisted in unloading the truck on delivery days.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Assistant Manager
Murphy USA
Elizabeth City, NC
08.2012 - 08.2014
- Opening Assistant Manager
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Unloading trucks and restocking items.
Medical Records Clerk/Call Center Customer Service Representative
Carolina Diabetic Supply Grp
New Bern, NC
09.2008 - 02.2012
- Maintained accurate patient records within electronic health record system.
- Processed incoming medical documentation for timely entry and retrieval.
- Ensured compliance with HIPAA regulations regarding patient confidentiality.
- Coordinated updates and corrections to patient information in database systems.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Assisted in training new Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
Assistant Manager
SUBWAY®Restaurants
Grantsboro, NC
01.2000 - 09.2008
- Managed daily operations to ensure efficient workflow and service delivery.
- Trained and mentored team members to enhance performance and customer engagement.
- Unload truck on delivery days.
- Ordered inventory
- Called in payroll
- Handled scheduling each week.
Education
No Degree - Nursing
Craven Community College
New Bern03-2007
Skills
- Training of entry-level personnel
- Excellent time management, organizational and problem solving skills
- Experienced in asset management, supervision, scheduling and staff development to maintain high level of customer service
- Patience and empathy
- Time management skills
- Cash handling
- Professionalism and courtesy
Timeline
Cashier
Walgreens
09.2014 - 04.2016
Assistant Manager
Murphy USA
08.2012 - 08.2014
Medical Records Clerk/Call Center Customer Service Representative
Carolina Diabetic Supply Grp
09.2008 - 02.2012
Assistant Manager
SUBWAY®Restaurants
01.2000 - 09.2008
No Degree - Nursing
Craven Community College