Kimberly Lacy
Sales Manager
Kansas City,MO
Summary
Consummate Sales Manager with 6 years of experience running reputable establishments attended by diverse members. Organizes and leads special events and parties, maintaining focus on optimizing individual experiences. Builds and allocates talented teams focused on service excellence.
Overview
4
4
Certifications
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Club Manager
Genesis Health Clubs
Kansas City, MO
08.2020 - Current
- Lead yearly regional sales by acquiring over 550 new clients, increasing regional gross revenue by $437k.
- Direct a team of four sales representatives, overseeing operations from lead generation to final contract agreement.
- Mobilize and motivate sales representatives to surpass sales quotas with each achieving at least a 57% increase.
- Conduct new sales representative's onboarding including organizing orientation, leading training and providing coaching.
- Resolve customer complaints while prioritizing customer satisfaction and loyalty.
Fitness Coordinator
Corporate Fitness Works
Kansas City, MO
02.2019 - 08.2020
- Overhauled and reorganized fitness center management, drastically improving client relations.
- Developed and administered comprehensive exercise and nutrition programs for over 120 clients.
- Created and implemented unique company wide wellness programs to incentivize healthy nutrition and exercise habits.
- Managed inventory, equipment procurement, budgeting and scheduling for the entire site.
Owner
Premier Nutrition
Kansas City, MO
04.2017 - 08.2019
- Provide comprehensive one-on-one nutrition coaching for the general public and athletes through sessions focused on evaluating progress and adjusting goals for over 60 active clients.
- Implemented effective social media strategies to facilitate new business and promote patronage in existing customers.
- Negotiated business contracts with local companies including purchasing, scheduling and marketing.
- Managed day-to-day business operations, including accounting, finance, marketing and public relations.
Education
Master of Science - Dietetics & Exercise Science
Iowa State University
Ames, IA 08.2013 - 05.2015
Bachelor of Science - Dietetics & Exercise Science
Iowa State University
Ames, IA 08.2010 - 05.2015
Skills
Staff training/development
Client account management
Relationship building
Effective leader
Self-motivated professional
Complaint resolution
Sales expertise
Account management
Negotiation
Organization & Time Management
Project Management
Certification
Level 1 Nutrition Cert. - Precision Nutrition
Timeline
Assistant Club Manager
Genesis Health Clubs
08.2020 - Current
Fitness Coordinator
Corporate Fitness Works
02.2019 - 08.2020
Owner
Premier Nutrition
04.2017 - 08.2019
Master of Science - Dietetics & Exercise Science
Iowa State University
08.2013 - 05.2015
Bachelor of Science - Dietetics & Exercise Science
Iowa State University
08.2010 - 05.2015