Knowledgeable professional with experience in retail industry and proven track record of exceeding sales targets and driving efficiency through innovative solutions. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with vendors.
Hi, I’m
Kimberly Laiosa
Pembroke,MA
Summary
Overview
10
years of professional experience
Work History
SmartPak Equine, LLC
Assistant Buyer
02.2022 - Current
Job overview
- Negotiated prices, discount terms and transportation arrangements for merchandise.
- Sourced new vendors and negotiated contracts to reduce costs and improve quality.
- Developed strong rapport with suppliers through effective communication, fostering mutually beneficial partnerships that supported business growth.
- Assisted in developing seasonal buying plans, ensuring optimal merchandise assortment to meet customer demands.
- Researched and evaluated market trends and industry developments to optimize purchasing strategies.
- Collaborated with other departments to develop effective merchandising strategies, boosting overall store performance.
- Maintained up-to-date knowledge of industry trends, competitor activity, and customer preferences to inform buying decisions.
SmartPak Equine, LLC
Merchandising Assistant
03.2020 - 02.2022
Job overview
- Established strong vendor relationships to maintain and support business.
- Built, edited and maintained assortment sheets.
- Enabled efficient order processing by accurately entering purchase details into company systems and databases.
- Communicated with vendors to answer questions, order samples and resolve issues.
- Supported senior buyers in making informed decisions through comprehensive market research.
- Boosted team productivity by actively participating in meetings, sharing insights on market trends, and offering creative solutions to challenges faced in the buying process.
SmartPak Equine, LLC
Junior Software QA Tester
04.2017 - 03.2020
Job overview
- Supported smooth product launches with meticulous pre-release validation checks and post-release monitoring efforts.
- Optimized test suite maintenance with clear documentation practices, enabling easy updates as application requirements evolved.
- Contributed to higher customer satisfaction ratings by diligently validating user requirements before product releases.
- Strengthened relationships between QA testers and developers by participating in code reviews, offering constructive feedback and fostering a shared understanding of product quality standards.
SmartPak Equine, LLC
Customer Service Representative
05.2014 - 04.2017
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
FIDM/Fashion Institute of Design & MerchandisingLos Angeles, CA
Associate of Arts from Fashion Design
08.2008
University Overview
Wentworth Institute of TechnologyBoston, MA
Associate of Applied Science from Industrial Design
06.2007
University Overview
Skills
- Product Procurement
- Microsoft Office proficiency
- Trend Assessment
- Supplier relationship management
- Product knowledge
- Effective communication
- Attention to detail
- Data analysis proficiency
- E-commerce understanding
- Fashion industry knowledge
- Creativity and innovation
Equestrian
Equestrian
Accomplished Horsewomen with 20+ years riding experience, on both East and West Coasts.
Timeline
Assistant Buyer
SmartPak Equine, LLC
02.2022 - Current
Merchandising Assistant
SmartPak Equine, LLC
03.2020 - 02.2022
Junior Software QA Tester
SmartPak Equine, LLC
04.2017 - 03.2020
Customer Service Representative
SmartPak Equine, LLC
05.2014 - 04.2017
FIDM/Fashion Institute of Design & Merchandising
Associate of Arts from Fashion Design
Wentworth Institute of Technology
Associate of Applied Science from Industrial Design
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