Kimberly Lamb
Berea,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
Work History
H2 Health
Patient Coordinator / Tech
Berea, KY
02.2024 - Current
- Front- office duties, authorize patient treatment with 3 rd party payers with insurance verification.
- Coordinated meeting and work schedules for staff teams and executives.
- Coordinated with other staff members to ensure seamless support and coverage.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Bank Teller
Whittaker Bank
Berea, KY
10.2023 - 02.2025
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Maintained confidentiality of bank records, transactions and customer information.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Senior Production Planning and Control /Master Scheduler
Lockheed Martin
Lexington, KY
10.2010 - 12.2022
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Specified system components or direct product modifications to verify conformance with engineering design or performance specifications.
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Created and maintained process and production documentation.
- Coordinated delivery scheduled for materials and finished product.
- Collaborated with engineering and manufacturing teams to increase efficiency.
- Coordinated with clients and management to stay up-to-date on progress.
- Planned and delegated work to meet project and production goals.
- Scheduled orders to meet production goals and formed action plans to handle time component constraints.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Reviewed material shortages, stock outages and safety stock levels while working with buyers, material planners, schedulers and manufacturing to meet customer requirements.
- Developed detail analysis of customer orders, improving lead-time performance, on-time shipment goals, inventory turns and manufacturing efficiency.
- Handled issues that occurred during production phases, quickly remedying equipment malfunctions and staff problems.
- Used daily system logs to document production information, discussing issues with management.
- Traced missing material and shipments through vendor and customer communications.
- Coordinated pick-up and delivery of express mail services.
Project Mgt. and Planning Rep
L-3 Communication
Lexington, KY
08.2002 - 10.2010
- Created and maintained process and production documentation.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Beginning Process, Sub Assy, and Quality
Matshushita
Berea, KY
10.1996 - 01.2002
- Reviewed individual employee performance to correct issues and enhance productivity.
- Coordinated production requirements with material handling and staffing functions.
- Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
- Monitored staff training and output to meet compliance, productivity and revenue goals.
- Recommended and implemented measures to improve production methods and quality of products.
- Established and updated production schedules to meet changing demands.
- Supported safety programs to reduce and eliminate employee injuries.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
- Conducted performance reviews to identify and rectify areas for skill improvement.
- Completed production plans by scheduling and assigning personnel, revising schedules and establishing priorities.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Education
High School Diploma -
Madison Central High School
Richmond, KY05.1988
Skills
- Detail Oriented
- Report Preparation
- Team Building
- Knowledge Sharing
- Issue Resolution
- Verbal and Written Communication
- Dedicated Work Ethic
- Capacity Planning
Additional Information
- Excel
- SAP
Timeline
H2 Health
Patient Coordinator / Tech
02.2024 - Current
Bank Teller
Whittaker Bank
10.2023 - 02.2025
Senior Production Planning and Control /Master Scheduler
Lockheed Martin
10.2010 - 12.2022
Project Mgt. and Planning Rep
L-3 Communication
08.2002 - 10.2010
Beginning Process, Sub Assy, and Quality
Matshushita
10.1996 - 01.2002
High School Diploma -
Madison Central High School