Compassionate and skilled Registered Medical Assistant with extensive experience in Family Medicine, OB/GYN, Pediatrics and Emergency Medicine. Proven ability in medication administration and patient assessments, enhancing care delivery and patient satisfaction. Demonstrated strong clinical judgment and effective communication, contributing to improved health outcomes in high-pressure environments. Committed to maintaining a patient-focused approach in all interactions.
Overview
19
19
years of professional experience
Work History
Registered Medical Assistant/ED Technician
UMass Memorial Health - Milford Regional
10.2021 - Current
Assisted in patient intake and verification processes to ensure accurate medical records.
Supported healthcare team by preparing examination rooms and maintaining cleanliness standards.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Completed EKGs and other tests based on patient presentation in office.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared and administered medications to alleviate patient symptoms.
Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
Administered medications and vaccinations per physician orders, adhering to safety protocols.
Administered patient care in high-pressure emergency situations, ensuring timely interventions and support.
Demonstrated strong clinical judgment in escalating urgent cases to the appropriate healthcare professional for timely intervention when needed.
Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
Registered Medical Assistant
Umass Memorial Medical Group
10.2016 - 12.2019
Coordinated with healthcare teams to streamline patient care processes and enhance service delivery.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
Obtained client medical history, medication information, symptoms, and allergies.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Registered Medical Assistant
Tri-County Medical Associates
08.2006 - 01.2019
Administered patient care procedures, ensuring comfort and adherence to protocols.
Assisted healthcare providers with examinations, enhancing patient flow and efficiency.
Conducted routine lab tests and prepared specimens for analysis, supporting diagnostic efforts.
Trained new staff on operational procedures and best practices for patient interaction.
Implemented process improvements that enhanced workflow efficiency in clinical settings.
Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
Aided in the prevention of illnesses by administering vaccinations according to established protocols.
Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
Associate of Science - Human Services
Quinsigamond Community College
Worcester, MA
05-2022
Medical Assistant - Medical Assisting, EKG, Phlebotomy
Health Training Center
Worcester, MA
08-2006
Skills
Medical terminology
Immunization administration
Laboratory specimen collection
Clinical documentation
Phlebotomy techniques
Medication administration
Patient assessments
Vital sign monitoring
Wound care assistance
Medical office procedures
Electronic health records management
Vital signs measurement
Compassionate
Timeline
Registered Medical Assistant/ED Technician
UMass Memorial Health - Milford Regional
10.2021 - Current
Registered Medical Assistant
Umass Memorial Medical Group
10.2016 - 12.2019
Registered Medical Assistant
Tri-County Medical Associates
08.2006 - 01.2019
Associate of Science - Human Services
Quinsigamond Community College
Medical Assistant - Medical Assisting, EKG, Phlebotomy
US Clinical Experience- Observer at UMass Memorial Health-Milford Regional Medical CenterUS Clinical Experience- Observer at UMass Memorial Health-Milford Regional Medical Center
Digital/Social Media Manager at UMass Memorial Health - Milford Regional Medical CenterDigital/Social Media Manager at UMass Memorial Health - Milford Regional Medical Center
Director of Provider Services at Symbian Health L.L.C - Affiliated with Milford Regional and Sturdy HealthDirector of Provider Services at Symbian Health L.L.C - Affiliated with Milford Regional and Sturdy Health