KIMBERLY LOCKE
San Anselmo,CA
Summary
Trusted and dedicated professional skilled in executing administrative duties to support and enhance effectiveness of C-level executives in fast-paced business environments. Demonstrated success interacting with cross-functional teams, vendors, partners and customers. Proficient in many business applications and maintains high degree of confidentiality in handling sensitive materials.
Overview
17
17
years of professional experience
Work History
Professional Services Engagement Manager
Radiant Logic
01.2022 - 01.2023
- Orchestrated complex projects and programs across a team of 8 engineers and 4 partners to ensure consistent, rapid value to customers
- Trusted team lead and project support throughout the project lifecycles
- Streamlined processes to increase velocity of RFP and complex bid development and approval, project lead times and deployment timelines
- Successfully converted high volume of pipeline to $6m in revenue
- Managed customer expectations, account health and risk mitigation
- Partnered with the Customer Success team to develop services and support packages, resulting in revenue growth quarter over quarter.
Corporate Senior Program Manager | Executive Assistant
Radiant Logic
01.2019 - 01.2021
- Quarterbacked and delivered a new website and brand refresh on schedule to refresh and define our value to customers
- Managed website updates, edits, SEOs and Google Analytics
- Onboarded new marketing tech stack to cultivate and convert leads
- Liaison with new vendors and contractors and processing of contracts for existing vendors
- Worked closely with the CEO on everything–calendar, projects, travel arrangements, budgets, internal communications.
Marketing Coordinator | Executive Assistant
Radiant Logic
01.2017 - 01.2019
- Managed and prioritized a high volume of impact programs from webinars and social media to events and lead gen campaigns
- Collaborated successfully across the team and company to define, design, build and launch programs aligned with leadership goals
- Coordinated with VP of Sales to design and launch 7-touch campaigns, including work with writers, operations and designers
- Team lead working directly with Sales Operations to schedule and manage team meetings and off-site corporate meetings.
Client Services Program Manager | Executive Assistant
Law Office of Thea Beatie Eliot
01.2007 - 01.2011
- Directly interacted with clients from initial inquiry to plan delivery
- Managed 45+ client portfolios, varying degrees of complexity, with attention to detail and high level of confidentiality
- Developed direct marketing and sales programs to grow client base year-over-year
- Collaborated with paralegals and financial advisors with efficiency
- Scaled the growth of our team as our client base increased.
Lockehaus Property Management | Owner
01.2014 - Current
- Planned, sourced, and project managed a complete rebuild of a 600 sq ft
- Apartment rental unit
- Owner/manager of an apartment unit, dedicated to a happy renter and recurring rent.
Executive Support
The Chrisman Commentary
01.2016 - 01.2017
- Right-hand support to Rob Chrisman for all client management
- Developed SLAs to ensure the highest level of client satisfaction
- Expanded client base by 50% and revenue growth by 200%.
Client Services
Frank Howard Allen Real Estate
Senior Account Manager
Al Shugart International Ventures
Marketing Manager
Fluke Instruments, fka Raytek Inc
Education
Bachelors of Science - Business Administration, Marketing
San Jose State University
Skills
- Project Management
- Operations Efficiency
- Corporate Communications
- Executive Support
- Contract Negotiation
- Budget Planning
Volunteer | Interests
SRHS PTO President
SRHS MTB Team Manager
Marin Mountain Play Org.
Scouts of America, Troop 1015
Marin County Bike Coalition
Hiking, MTB, Yoga, Book Club
Timeline
Professional Services Engagement Manager
Radiant Logic
01.2022 - 01.2023
Corporate Senior Program Manager | Executive Assistant
Radiant Logic
01.2019 - 01.2021
Marketing Coordinator | Executive Assistant
Radiant Logic
01.2017 - 01.2019
Executive Support
The Chrisman Commentary
01.2016 - 01.2017
Lockehaus Property Management | Owner
01.2014 - Current
Client Services Program Manager | Executive Assistant
Law Office of Thea Beatie Eliot
01.2007 - 01.2011
Client Services
Frank Howard Allen Real Estate
Senior Account Manager
Al Shugart International Ventures
Marketing Manager
Fluke Instruments, fka Raytek Inc
Bachelors of Science - Business Administration, Marketing
San Jose State University
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