Kimberly Lockstedt
Conroe
Summary
With a proven track record of enhancing passenger experiences and operational efficiency, I've excelled in roles from Bus Driver at Meals on Wheels. My experience in working in accounting offices and starting Wild Horse Designs has given me the knowledge for office skills.
Overview
17
17
years of professional experience
Work History
Bus Driver
Meals on Wheels
11.2022 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
Concierge
Carriage Inn Conroe
01.2022 - Current
- Greeted visitors and residents upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for guests.
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted residents upon arrival by providing warm welcome home.
- Created welcoming and comfortable environment for guests and residents.
- Maintained high level of professionalism and discretion when dealing with guests and residents.
Owner
Wild Horse Designs
05.2018 - Current
- Monitored cash flow for sustainable operational practices.
- Developed financial forecasts for informed strategic planning.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Professional Chauffeur
Greater Houston Limousines
04.2008 - 05.2018
- Kept accurate records of mileage, travel times, and expenses for billing purposes.
- Maintained a clean and comfortable vehicle for the optimal passenger experience.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
- Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.
- Assisted passengers with luggage to provide seamless door-to-door service.
- Handled sensitive situations discreetly to maintain client confidentiality and privacy.
- Navigated various GPS systems and mobile apps efficiently to optimize route planning and scheduling.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Upheld high standards of cleanliness, sanitation, and service.
Education
No Degree - Accounting
NHCC
Houston, TXSkills
- Vehicle Inspection Procedures
- Understanding Disability Perspectives
- Passenger Safety Assurance
- Passenger assistance
- Accurate Data Entry
- Verbal communication
- File organization
- Document scanning
- Telephone reception
- Supply inventory
- Multitasking and organization
- Payroll and accounts payable and receivable
- Customer service
- Microsoft Word
- Clerical support
- Microsoft Excel
Languages
English
Full Professional
Timeline
Bus Driver
Meals on Wheels
11.2022 - Current
Concierge
Carriage Inn Conroe
01.2022 - Current
Owner
Wild Horse Designs
05.2018 - Current
Professional Chauffeur
Greater Houston Limousines
04.2008 - 05.2018
No Degree - Accounting
NHCC
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