KIMBERLY L. SIMS
Coppell,TX
Summary
Experienced and results-driven professional with a strong background in residential leasing, sales, and client engagement. Proven ability to drive occupancy rates, exceed leasing goals, and deliver outstanding resident service. Skilled in lease administration, Fair Housing compliance, CRM platforms, and relationship-building. Brings transferable skills from enterprise sales, QA, and operations into dynamic leasing environments.
Overview
16
16
years of professional experience
Work History
Account Sales Executive
Wells Fargo
Dallas, TX
08.2019 - 03.2025
- Managed a portfolio of 60+ high-value enterprise accounts, providing tailored onboarding and financial solutions.
- Conducted discovery meetings, presented product demonstrations, and led client training to increase platform adoption.
- Achieved a 90% client retention rate through consistent service and personalized relationship management.
- Used Salesforce to monitor pipeline activity, sales metrics, and forecasting reports.
Leasing Consultant
Camden Property Trust
Houston, TX
06.2014 - 08.2019
- Conducted property tours and closed lease agreements to meet monthly occupancy targets.
- Prepared leasing paperwork, renewals, and resident move-in documentation in compliance with Fair Housing laws.
- Maintained accurate leasing records using Yardi and communicated daily with prospective and current residents.
- Responded to resident concerns and service requests, ensuring satisfaction and lease renewals.
- Partnered with the marketing team for social media campaigns and community engagement efforts.
REO Asset Data Specialist / Claims Analyst
Fannie Mae
Dallas, USA
10.2013 - 05.2014
- Reconciled mortgage insurance claims and coordinated nationwide title workflows to support timely asset acquisitions.
- Reviewed and validated title documentation for pre-foreclosure and REO portfolios to ensure compliance and readiness.
- Utilized systems such as SharePoint, TWA, and FPS to monitor progress, enforce critical deadlines, and streamline processing.
Quality Assurance Analyst
Bank of America
Richardson, TX
04.2009 - 09.2013
- Audited 100+ transactions weekly to ensure accuracy and compliance with federal banking regulations.
- Developed dashboards and quality reports to identify performance gaps and improve training outcomes.
- Led compliance coaching sessions, increasing audit pass rates by 50% across teams.
Education
Bachelor of Science - Marketing
Knoxville College
Knoxville, TNSkills
- Data Analysis & Migration
- Residential Leasing & Lead Conversion
- Yardi / Entrata / RealPage
- CRM Systems & Sales Pipeline Tracking
- Data Mapping & Validation
- Technical Documentation / SOPs
Timeline
Account Sales Executive
Wells Fargo
08.2019 - 03.2025
Leasing Consultant
Camden Property Trust
06.2014 - 08.2019
REO Asset Data Specialist / Claims Analyst
Fannie Mae
10.2013 - 05.2014
Quality Assurance Analyst
Bank of America
04.2009 - 09.2013
Bachelor of Science - Marketing
Knoxville College