Kimberly Ludwig
Egg Harbor Township
Summary
Accomplished professional with expertise in cylinder head repair and precision machining at J & L Automotive and Marine. Enhanced customer satisfaction through effective staff training and service quality improvements. Successfully reduced overhead costs by negotiating vendor contracts. Proficient in assembly and production, with a strong focus on attention to detail and problem-solving.
Overview
23
23
years of professional experience
Work History
Automotive Machinist/Office Manager
J &L Automotive and Marine
05.2015 - 02.2025
- Rebuilt cylinder heads with meticulous attention to detail, consistently meeting or exceeding client expectations.
- Implemented cost-saving measures when sourcing parts benefiting both company profits and customer satisfaction.
- Supported quality control processes by inspecting finished parts for defects
- Operated precision machining tools to manufacture automotive components
- Monitored front areas so that questions could be promptly addressed.
- Invoicing and accounting on Zoho Work Space.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Bartender
Watering Hole
01.2013 - 03.2015
- Developed and maintained extensive knowledge of drink recipes and ingredients.
- Provided exceptional customer service by effectively managing bar operations during peak hours.
- Trained new staff on cocktail preparation and bar equipment usage, enhancing team performance.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender Shift Manager
Testas Good Guys Pub
05.2008 - 08.2010
- Supervised daily bar operations to ensure efficient service and customer satisfaction.
- Trained and mentored new bartenders on cocktails, service standards, and safety protocols.
- Developed and implemented inventory management practices to optimize beverage costs.
- Collaborated with kitchen staff to synchronize food and drink orders for timely service.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Manager
Firewaters/Hooters
01.2002 - 08.2004
- Enhanced customer satisfaction through effective staff training and service quality improvement initiatives.
- Developed and maintained relationships with suppliers to ensure timely delivery of quality products.
- Resolved customer complaints promptly, fostering a positive dining experience and repeat business.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Education
High School Diploma -
Oakcrest High School
Mays Landing, NJ06-1989
Skills
- Cylinder head repair
- Machine setup
- Assembly and production
- Surface finishing
Timeline
Automotive Machinist/Office Manager
J &L Automotive and Marine
05.2015 - 02.2025
Bartender
Watering Hole
01.2013 - 03.2015
Bartender Shift Manager
Testas Good Guys Pub
05.2008 - 08.2010
Manager
Firewaters/Hooters
01.2002 - 08.2004
High School Diploma -
Oakcrest High School
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