Sharp bookkeeping professional with exceptional documentation skills and process development expertise. Skilled with accounting software and reporting programs. Driven and enterprising people-person with attentive nature and in-depth business office experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bookkeeper
Quartermania
San Antonio, Texas
01.2016 - Current
Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all company protocols.
Established QuickBooks accounting system to reflect accurate financial records.
Created plans to remedy financial discrepancies and reconcile issues with records.
Increased customer satisfaction by filing taxes on time and promptly resolving issues.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Process bi-weekly payroll for approximately 50-70 employees
Ensured accurate calculation of hours, employee tips, deductions, bonuses, etc.
Investigated daily variances and corrected errors to resolve discrepancies.
Identified accounting errors by developing cross-referencing databases.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Organized and carried out proactive month-end, quarterly and year-end processes.
Maintained and processed invoices, deposits and money logs.
Paralegal/Legal Advocate
Family Violence Prevention Services, Inc, Women’s Shelter
01.2009 - 01.2012
Conducted detailed client intakes and entered information into company database
Conferred with clients and other involved parties to gather and track case information
Acted as liaison among all parties including court or other neutrals for scheduling and sharing information
Monitored schedules and deadlines
Assisted with the preparation, filing and service of pleadings.
Organized and managing documents, including the creation of spreadsheets and retrieval systems
Coordinated the collection, review and production of documents and responded to discovery requests
Assisted with trial preparation including the assembly of exhibits, witness binders and appendices for depositions and court filings
Researched case-related factual issues using in-house files and outside reference source
Directed and coordinated service of subpoenas and scheduling of depositions
Paralegal
Davis Law Firm
01.2007 - 01.2009
Conducted interviews
Acted as liaison among all parties including court or other neutrals for scheduling and sharing information
Monitored schedules and deadlines
Assisted with the preparation, filing and service of pleadings.
Organized and managing documents, including the creation of spreadsheets and retrieval systems
Coordinated the collection, review and production of documents and responded to discovery requests
Assisted with trial preparation including the assembly of exhibits, witness binders and appendices for depositions and court filings
Researched case-related factual issues using in-house files and outside reference source
monitoring schedules and deadlines.
preparing reports.
Loan Processor/Mortgage Underwriter/Bank Manager
USAA Federal Savings Bank
01.1999 - 01.2005
Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes
Set up and completed loan submission packages
Upheld complete confidentiality of all submitted information according to release guidelines
Evaluated approvals against established bank and government lending standards
Maintained compliance with privacy and security requirements, as well as federal statutes
Worked with customers via telephone to answer questions, process transactions and resolve issues
Communicated with originator and applicant concerning progress of loan file
Completed denial and cancellation procedures on applicable files
Checked daily reports each morning to identify priorities or issues for escalation to supervisor
Prepared file for final clear-to-close by branch management
Handled any conditions sent from underwriting departments
Received on-going, comprehensive training on home loan products and mortgage process
Coordinated closing process with attorneys, title companies and government clerks
Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions
Monitored underwriting teams performance and provided mentoring to achieve personal and department production goals
Analyzed credit, income, compliance, title documents and appraisals during underwriting process
Followed through with borrowers, loan processors, loan originators and managed all phases of underwriting process
Education
Associate of Arts - Criminal Justice
University of Incarnate Word
San Antonio
2012
Skills
Customer Service
Quick Learner
Computer proficiency
Critical thinking
Compassion
Good listening skills
Service-Oriented
Verbal and Written Communication
Multitasking and Prioritization
Efficient and Detail-Oriented
Proactive Self-Starter
Time Management
Certification
Certified Financial Counselor
Timeline
Bookkeeper
Quartermania
01.2016 - Current
Paralegal/Legal Advocate
Family Violence Prevention Services, Inc, Women’s Shelter