KIMBERLY MARIE PACHECO
Monument,CO
Summary
Developed expertise in managing complex transactions in high-paced real estate environment. Transitioning into new field with strong skills in legal documentation and client communication. Excels in ensuring accuracy and efficiency in transaction processes.
Overview
2025
2025
years of professional experience
Work History
National Admissions Advisor / Student Operations Manager
ThriveDX
11.2021 - 12.2024
- Provided ongoing support to admitted students throughout their transition into higher education, promoting retention efforts within the institution.
- Increased enrollment rates by effectively communicating the benefits and opportunities offered by the institution.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Provided feedback and recommendations for improvements to the admissions process, contributing to a culture of continuous improvement within the department.
- Provided exceptional customer service, addressing inquiries from both prospective students and their families promptly and professionally.
Mortgage Loan Closer
Blue Ridge Bank
11.2020 - 11.2021
- Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.
- Provided comprehensive training to junior staff members on loan closing procedures and best practices.
- Delivered exceptional customer service, addressing client inquiries promptly and professionally.
- Streamlined communication between all parties involved in the mortgage process to ensure timely closures.
- Increased customer satisfaction by providing clear explanations of complex mortgage terms and conditions.
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Prepared all paperwork for loan package and arranged final closing meeting.
- Provided highest level of service and support to customers, closing agents and realtors.
Escrow Officer
Capstone Title
03.2017 - 11.2020
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Facilitated successful closings by guiding clients through the signing process and explaining complex legal terminology in layman''s terms.
- Updated internal tracking systems regularly to maintain accurate records of active transactions for easy monitoring of progress updates by staff members.
- Provided exceptional support to colleagues during peak periods or absences due to illness or vacation time.
- Reduced turnaround time in processing final documents by efficiently coordinating with title companies, attorneys, and other stakeholders.
Escrow Officer
Unified Title
01.2015 - 08.2016
Home Equity Specialist
Wells Fargo Home Equity
03.2012 - 01.2015
Escrow Officer
Lawyers Title
Education
High School Diploma -
Falcon High School
Falcon, CO05-1992
Skills
- Excellent communication skills
- MS Windows proficient
- Google Docs
- Zoom
- Microsoft Office
- Strong client relations
- Microsoft Excel
- Microsoft Outlook
- Negotiation skills
- Inventory control
- Closing document preparation
- Title document review
- Real estate transactions
- Real estate closing processes
- Loan document review
- Notary public certification
- Escrow standards
- Title clearance
- Loan document packages
- Closing process expertise
- Title requirements
- Closing disclosure
- Consumer disclosures
- Legal requirements
- Document preparation
Careerfocus
I am an experienced professional with excellent management skills. My background demonstrates a strong ability to communicate effectively with business audiences and customer relations. I work well under pressure with broad experience including Mortgage, Escrow and Restaurant Management.
Timeline
National Admissions Advisor / Student Operations Manager
ThriveDX
11.2021 - 12.2024
Mortgage Loan Closer
Blue Ridge Bank
11.2020 - 11.2021
Escrow Officer
Capstone Title
03.2017 - 11.2020
Escrow Officer
Unified Title
01.2015 - 08.2016
Home Equity Specialist
Wells Fargo Home Equity
03.2012 - 01.2015
Escrow Officer
Lawyers Title
High School Diploma -
Falcon High School
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