Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Kimberly Marlowe

White,NC

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

2026
2026
years of professional experience

Work History

Registered Nurse

Columbus Regional Healthcare System
06.2024 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.

Certified Nursing Assistant

Columbus Regional Healthcare System
12.2023 - 05.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Personal Loan Specialist

One Main Finanical
2019 - 2020
  • Assisted clients with financial planning, offering guidance on debt management and budgeting strategies.
  • Ensured compliance with federal regulations and company policies throughout all stages of the loan process.
  • Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
  • Improved loan approval rates by conducting thorough applicant evaluations and credit assessments.
  • Performed risk analysis for each applicant, minimizing potential losses from defaulted loans.
  • Collaborated with the sales team to develop targeted marketing strategies for personal loan products.
  • Served as a liaison between applicants and internal departments, streamlining communication channels during the loan process.
  • Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.

Collections Representative

Regional Acceptance
2016 - 2019
  • Processed payments and contracts on accounts.
  • Counseled debtors on payment options and arranged installment agreements.
  • Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
  • Proficiently navigated industry-specific software tools for efficient tracking, reporting, and analysis of collection efforts.
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.
  • Negotiated to collect balance in full.
  • Handled 100+ inbound calls daily with goal of collecting owed debt.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Exhibited strong time management skills, prioritizing tasks based on urgency and potential impact on business objectives.
  • Managed a high volume of inbound calls, achieving daily targets for contacts and commitments to pay.
  • Resolved challenging situations with friendly but firm strategies.
  • Processed payments and applied to customer balances.
  • Used probing techniques to determine debtors' reasons for delinquency.

Education

Associate of Science - Nursing

Southeastern Community College
Whiteville, NC
05-2024

High School Diploma -

East Columbus High School
Lake Waccamaw
06-2012

Skills

  • Medication and IV administration
  • Medication administration
  • Direct patient care
  • Patient assessments
  • Documentation and charting
  • Patient assessment
  • Strong clinical judgment
  • Intravenous therapy
  • Advanced cardiac life support (ACLS) certification
  • Emergency response
  • Emergency procedures
  • Emergency care
  • Cerner use

Timeline

Registered Nurse

Columbus Regional Healthcare System
06.2024 - Current

Certified Nursing Assistant

Columbus Regional Healthcare System
12.2023 - 05.2024

Personal Loan Specialist

One Main Finanical
2019 - 2020

Collections Representative

Regional Acceptance
2016 - 2019

Associate of Science - Nursing

Southeastern Community College

High School Diploma -

East Columbus High School

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