Kimberly Marshall
Jonesboro,GA
Summary
Experienced with leading sales teams and managing retail operations. Utilizes expertise in customer engagement, inventory control, and sales strategies to drive performance. Track record of fostering strong customer relationships and achieving consistent sales growth. Professional retail leader with strong background in driving sales, enhancing customer experiences, and optimizing store operations. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, and strategic planning. Reliable and highly focused on achieving organizational goals. Retail professional with extensive experience in managing sales teams and driving business growth. Known for strong focus on team collaboration and achieving results amidst changing retail environments. Possesses expertise in customer relations and inventory management, with reputation for reliability and adaptability.
Overview
30
30
years of professional experience
Work History
Retail Sales Manager
Rainbow Clothing Store
Atlanta, GA
08.2007 - 11.2024
- Led daily store operations, ensuring exceptional customer service and adherence to company policies.
- Trained and mentored sales staff to enhance product knowledge and improve sales techniques.
- Analyzed sales trends to optimize inventory management and merchandising strategies.
- Developed promotional displays that increased product visibility and drove customer engagement.
- Implemented training programs focused on improving team performance and achieving sales targets.
- Fostered a positive work environment that encouraged collaboration and employee retention efforts.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Retail Store Manager
Life Uniforms 120 Exton Sq Pkwy
Atlanta, GA
04.1995 - 01.2006
- Led daily store operations, ensuring exceptional customer service and adherence to company policies.
- Trained and mentored sales staff to enhance product knowledge and improve sales techniques.
- Analyzed sales trends to optimize inventory management and merchandising strategies.
- Developed promotional displays that increased product visibility and drove customer engagement.
- Implemented training programs focused on improving team performance and achieving sales targets.
- Fostered a positive work environment that encouraged collaboration and employee retention efforts.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
Education
No Degree - Accounting
Georgia State University
Atlanta, GAHigh School Diploma -
Frederick Douglas High School
Atlanta, GA06.1991
Skills
- Retail operations
- Driven work ethic
- Management
- Decision-making
- Customer engagement
- Cash handling
- Store opening and closing
- Team supervision
- Training and mentoring
Timeline
Retail Sales Manager
Rainbow Clothing Store
08.2007 - 11.2024
Retail Store Manager
Life Uniforms 120 Exton Sq Pkwy
04.1995 - 01.2006
No Degree - Accounting
Georgia State University
High School Diploma -
Frederick Douglas High School