Qasim Syed
Elmont,NY
Summary
Accomplished Retail Sales Manager with a proven track record at Farmers Auto Inc., enhancing sales through strategic visual merchandising and effective team training. Skilled in customer service and retail operations, demonstrating a driven work ethic and problem-solving abilities. Excelled in boosting team performance and maintaining high customer satisfaction, showcasing patience, empathy, and sales expertise.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Manager
Farmers Auto Inc.
08.2024 - Current
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
Retail Sales Associate
Dollar Tree
10.2023 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Western Beef
01.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Education
GED -
Nassau Community College
Garden City, NY01-2025
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Teamwork
- Problem-solving
- Customer assistance
- Cash handling
- Retail sales
- Patience and empathy
Languages
English
Native or Bilingual
Urdu
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Interests
- Learning new cooking techniques and expanding my culinary skills
- Adventure Travel
- Running
- Gym Workouts
- Music
- Gardening
- Watching Movies and TV Shows
Timeline
Retail Sales Manager
Farmers Auto Inc.
08.2024 - Current
Retail Sales Associate
Dollar Tree
10.2023 - 08.2024
Retail Sales Associate
Western Beef
01.2022 - 10.2023
GED -
Nassau Community College
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