KIMBERLY MASTERS
Hamilton,OH
Summary
I am excited to leverage my financial experience and customer service skills to take on challenging new roles with room for growth and advancement.
Overview
6
6
years of professional experience
Work History
Claims Processor
Mass Mutual Ascend
Cincinnati, OH
04.2023 - 04.2024
- Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
- Processed a high volume of incoming claims in accordance with established policies and procedures.
- Calculated benefit payments based on policy terms, coverage limits, and applicable regulations.
Mortgage Loan Processor
American Financial Network Inc
Brea, CA
09.2021 - 09.2022
- Reviewed loan applications and verified accuracy of borrower information.
- Processed loan documents and ensured compliance with federal regulations.
- Provided customer service by responding to inquiries regarding loan status.
- Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
Relationship Manager
Sun West Mortgage
Buena Park, CA
09.2020 - 09.2021
- Collaborated with multiple teams to process and close mortgage loans.
- Managed conditions sent from underwriting departments.
- Checked approvals against established bank and government lending standards.
Loan Processor
Tata Consulting Services
Batavia, OH
10.2018 - 09.2020
- Supported loan officers, underwriting teams in a fast based, high volume loan market.
- Reviewed, verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Ensured timely, accurate loan processing.
Education
Some College (No Degree) - Business Development
Miami University Ohio
Hamilton,OHContinued Education
Cincinnati,OHSkills
- Management and Team Building
- Detail Oriented
- Excellent Customer Service and Communication Skills
- Mortgage Lending License since 2000, #9471
- Proficient in Microsoft Excel, Word, Office, Power Point, Data Entry, , Empower, DU and LP
- Knowledgeable in Conventional, FHA, VA, Jumbo, Super Jumbo and USDA loans
Additional Information
My financial background is very diverse and not limited to mortgages. I started my financial career with Beneficial Finance in 1986. In 1991 I was promoted to a Branch Manager and ran an office team of 8. In 1995 I decided to leave and join a broker firm to expand my Mortgage Knowledge. I was with 1st Citi Mortgage until 2005 then went to Kemba Credit Union as a Sr Loan Officer where I stayed until 2013. My last 2 jobs as a mortgage processor were successful, however, I was laid off due to movement in mortgage rates. I am a dedicated, enthusiastic employee with a professional appearance and can be an asset to any company.
Timeline
Claims Processor
Mass Mutual Ascend
04.2023 - 04.2024
Mortgage Loan Processor
American Financial Network Inc
09.2021 - 09.2022
Relationship Manager
Sun West Mortgage
09.2020 - 09.2021
Loan Processor
Tata Consulting Services
10.2018 - 09.2020
Some College (No Degree) - Business Development
Miami University Ohio
Continued Education
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