Kimberly Mastro
Absecon,NJ
Summary
Hard working and determined case manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
27
27
years of professional experience
Work History
OAHA Case Manager
Jewish Family Service
Margate, NJ
01.2024 - Current
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in professional development activities related to case management best practices.
- Monitored and kept meticulous records of patient treatment plans and response of patient to various resources recommended.
Staff Writer
Jersey Family Fun
Absecon, NJ
01.2016 - 08.2022
- Developed and pursued stories independently and for assignment, covering range of topics and events.
- Used social media outlets to connect directly with public.
- Traveled to locations to write reviews from first-hand experience.
- Explained information in simple terms to engage and educate general audience.
- Contributed to news website by updating stories and creating videos, photo galleries and polls.
Substitute Teacher
Absecon Public School District
Absecon, NJ
10.2021 - 06.2022
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
ICMS Case Manager
Jewish Family Service
Margate, NJ
09.2005 - 06.2009
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Monitored client progress through regular follow-up contacts.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
Assistant Director of Activities
Linwood Care Center
Linwood, NJ
05.2003 - 05.2004
- Created, implemented and evaluated programs designed to meet the needs of residents in long-term care facilities.
- Implemented safety protocols during all recreational activities.
- Designed and led activities in crafts, music and sports.
- Implemented activities to provide amusement and socialization for residents.
Activities Assistant
Absecon Manor Nursing Home
Absecon, NJ
09.1997 - 06.2000
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Organized, led and promoted interest in recreational activities.
- Assisted with transporting and escorting program participants to, from and within program activity locations within the facility and grounds.
Education
Bachelor of Arts - Psychology
Richard Stockton College of New Jersey
Galloway NJ05.2003
Skills
- People skills
- Care Coordination
- Documentation proficiency
- Active listening
- Organization
- Planning
- Communication
- Relationship building
- Referral Coordination
Timeline
OAHA Case Manager
Jewish Family Service
01.2024 - Current
Substitute Teacher
Absecon Public School District
10.2021 - 06.2022
Staff Writer
Jersey Family Fun
01.2016 - 08.2022
ICMS Case Manager
Jewish Family Service
09.2005 - 06.2009
Assistant Director of Activities
Linwood Care Center
05.2003 - 05.2004
Activities Assistant
Absecon Manor Nursing Home
09.1997 - 06.2000
Bachelor of Arts - Psychology
Richard Stockton College of New Jersey
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