Kimberly McClung

• Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Increased client satisfaction by providing accurate and timely tax preparation services.

• Welcomed customers upon arrival and promptly addressed their inquiries.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained a clean and safe bus environment for the comfort of all passengers.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Ensured up-to-date documentation of trips.
• Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
• Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
• Managed passenger conflicts with impartiality and expertise.
• Operated large vehicles in difficult urban and rural conditions.
• Developed and maintained positive relationships with passengers and other drivers.
• Ensured mechanical integrity of buses through thorough pre-trip checks.
• Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
• Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
• Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Conducted pre-trip inspections of bus for safe operation.
• Operated school buses with focus on ensuring student safety.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Performed regular bus inspections and checked brakes, steering and windshield wipers.

Oversaw emergency response services for eight counties independently.

Managed payroll processing across eight counties.

Handled accounts payable efficiently.

Managed dispatch operations efficiently.