Kimberly McColery
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Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
14
14
years of professional experience
Work History
Armed Security Officer
JETT Gaming
Las Vegas
10.2024 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Collaborated with team members to enhance overall safety protocols and procedures.
- Trained new security officers on policies, procedures, and emergency response techniques.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Cash Handling and Transport of funds to specific locations.
- Empty and Fill dispensers.
- Emptying slot machines.
- Learning Travel Rountes and teaching Routes to others.
Store Manager
Terribles
Las Vegas
03.2024 - 10.2024
- Managed daily operations of convenience store to ensure smooth functioning.
- Trained and supervised staff to enhance service quality and efficiency.
- Oversaw inventory management to maintain stock levels and minimize waste.
- Implemented customer service strategies to improve guest satisfaction and loyalty.
- Ensured compliance with health and safety regulations within the store environment.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
CASHIER/COOK
Korner Store
Magnolia
05.2022 - 11.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco.
- Maintained current knowledge of store promotions and highlighted sales to customers.
STORE MANAGER
Terrible Herbst Convenience Store
Henderson
05.2012 - 05.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Uphold and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Developed new store location from ground up by hiring and training efficient team.
- Analyzed and interpreted store trends to facilitate planning.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Education
Associate of Science - Nursing
Community College of Southern Nevada
Henderson, NvHigh School Diploma -
Lakewood High School
Lakewood, CaSkills
- Heavy Lifting
- Group Discussion Facilitation
- Customer Relations
- Critical Thinking
- Schedule Management
- Clear Communication
- Paperwork Completion
- Employee Training and Supervision
- Cash Register Operation
- Light Housekeeping
- Managing Orders and Deliveries
- Integrity and Dependability
- Orientation and Onboarding
- Employee Interviewing
- Data Entry and 10-Key
- Payroll Processing
- Product Stocking and Rotation
- Teamwork and Collaboration
- Customer Experience
- Dependable and Cooperative
- Register Operations
- Firearms Safety
- Surveillance experience
- Situational experience
- Prior CPR/first Aid Training
- Emergency response
- Product Stocking
- Sweeping and Mopping
- Store Organization
- Team Contribution
- Daily Food Preparation
- Sales Proficiency
- Cash Drawer Operations
- Inventory Stocking
- Supply Restocking
- Willing to Learn
Timeline
Armed Security Officer
JETT Gaming
10.2024 - Current
Store Manager
Terribles
03.2024 - 10.2024
CASHIER/COOK
Korner Store
05.2022 - 11.2022
STORE MANAGER
Terrible Herbst Convenience Store
05.2012 - 05.2022
Associate of Science - Nursing
Community College of Southern Nevada
High School Diploma -
Lakewood High School