Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly McCray

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

5
5
years of professional experience

Work History

Licensed Insurance Agent

Primerica
03.2023 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Obtained underwriting approval by completing application for coverage.
  • Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.

Direct Service Worker

Helping Hands Nursing Solutions
04.2021 - 10.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.

Production Line Leader

Foster Farms Poultry
02.2019 - 04.2022
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Followed good manufacturing processes (GMPs).
  • Prioritized employee safety to reduce incidents.
  • Trained line workers in [Type] and [Type] production work.
  • Completed logs and reports to document detailed information on production, spoilage and departmental maintenance needs.
  • Monitored product quality to achieve superior quality reputation.
  • Monitored employee performance to determine need for additional education and training.
  • Maintained communication across key departments and senior leadership team.

Education

No Degree - Criminal Justice

Grambling State University
Grambling, LA
01.2018

High School Diploma -

Farmerville
Farmerville, LA
05.2009

Skills

  • Asset Protection Expertise
  • Agent Support
  • Insurance Coverage Review
  • Quote Information
  • Claims Reporting Systems
  • Revenue Generation
  • Account Management
  • Client Account Management
  • Multitasking Strengths
  • Money Transfer Systems
  • Strategic Selling
  • Assigning Tasks

Timeline

Licensed Insurance Agent

Primerica
03.2023 - Current

Direct Service Worker

Helping Hands Nursing Solutions
04.2021 - 10.2022

Production Line Leader

Foster Farms Poultry
02.2019 - 04.2022

No Degree - Criminal Justice

Grambling State University

High School Diploma -

Farmerville

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Kimberly McCray