Kimberly McGeath
Crowley
Summary
Dynamic manager and academy trainer at PetSmart, adept at budget management and employee training. Spearheaded initiatives that enhanced team performance and client relations, driving sales growth through effective grooming service promotions. Committed to quality assurance and fostering teamwork, resulting in a high-performing salon environment.
Overview
25
25
years of professional experience
Work History
Manager/ Petstylist/Academy Trainer
PetSmart
Pasadena, CA Phoenix,AZ Mansfield, TX
12.1999 - Current
- Effectively manage day to day operation of the salon
- Oversaw interviewing and retaining staff, maintaining efficiency and quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained new staff members on proper grooming techniques, safety protocols, client relations.
- Promoted grooming services, packages and products to customers to increase store sales.
Education
Some College (No Degree) -
California Polytechnic University
Pomona, CASkills
- Budget management
- Employee training
- Client relations
- Grooming techniques
- Quality assurance
- Team leadership
- Customer service
- Teamwork and collaboration
Timeline
Manager/ Petstylist/Academy Trainer
PetSmart
12.1999 - Current
Some College (No Degree) -
California Polytechnic University
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