Kimberly McLeod
Project Manager
Mitchellville,MD
Summary
Highly trained individual knowledgeable in web development technologies and considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills.
Certified Test Engineer with expertise in functional and non-functional testing processes for implementation and managing and troubleshooting systems. Manages complex tasks and teams successfully integrating activities across multiple sites and business units. Creates positive and productive atmosphere within interactive team environments.
Dependable Industry crew leader skilled in managing materials, projects, and team assignments for complex construction projects. Certified Title with clean driving record and physical fitness to handle demanding tasks under adverse conditions.
Dedicated to improving healthcare operations through proactive management of services and teams. Successful at tracking data and optimizing programs according to budget guidelines and forecasted trends. Certified Title.
Logical Job Title committed to maintaining efficient flow of information systems. Proven track record of troubleshooting technical issues for Number internal and external clients. Certified in Area of certification.
Overview
6
6
years of professional experience
Work History
Certified SCRUM Master
Tiff Consulting (Freelance)
04.2025 - 05.2026
- Performed all Scrum Ceremonies
- Coordinated SecDevOps tasks assigned via Jira
- Facilitated Meetings with Stakeholders
- Facilitated Meetings with SME
Sr. Business Analyst/Scrum Master
TEKsystems
02.2024 - 03.2025
- Served as the Sr. Business Analyst for the Department of Defense, DISA, JMT.
- Oversaw configuration management processes.
- Configured workflows to optimize team efficiency.
- Reviewed documentation requirements for compliance.
- Mapped data accordingly to specified tables.
- Executed all Scrum ceremonies, including sprint planning and retrospectives.
- Prepared and delivered impactful DEMOs to stakeholders.
- Assisted and collaborated with cross-functional teams to drive modernization efforts in conjunction with the DevOps team.
- Conducted mission work-ups accessing Configuration Items (CIs).
- Provided strategic recommendations for training and helpdesk operations.
- Documented and illustrated existing workflows, facilitating role transition and persona development.
- Compiled requirements and managed a backlog matrix effectively.
- Crafted user stories representing various scenarios.
Project Manager/Scrum Master
WINTRIO LLC.
01.2023 - 11.2023
- Developed detailed milestones for Salesforce, outlining tasks for user completion.
- Employed agile and waterfall methodologies to plan, manage, and deliver API solutions.
- Architected Business API layers to streamline code requirements and ensure efficient UAT transitions.
- Collaborated with Senior IT Management to establish clear implementation goals.
- Identified and managed tasks, issues, risks, and action items throughout project lifecycles.
- Scheduled and facilitated scrum events, meetings, and decision-making processes.
- Monitored progress and performance, fostering improvements across teams.
- Led various team meetings including daily stand-ups, sprint planning, reviews, backlog grooming, and retrospectives.
- Organized and directed product demonstrations and system testing sessions.
- Contributed proactively to projects through analysis, testing, and documentation.
- Ensured optimal use of collaborative processes and mitigated impediments for the Scrum team.
- Prepared and presented comprehensive status reports to stakeholders.
- Tracked ServiceNow tasks via Jira, maintaining transparency in tasks.
- Managed User Stories and product backlogs within ServiceNow.
- Utilized ServiceNow capabilities to enhance IT Service Management functions.
- Directed program/project planning, budget tracking, and status reporting within ServiceNow.
- Applied Burn-Up and Burndown charts to illustrate workload completion.
- Supported the team in requirements gathering and strategizing alternatives.
- Facilitated team-building exercises to bolster task completion and cooperation.
- Conducted demo executions for assigned tasks and provided feedback on ServiceNow processes.
- Established action items for managing service agreements within ServiceNow.
- Incorporated Azure preparations to ensure seamless legacy transitions to Azure.
- Utilized API proof of concept to deliver cost-efficient reporting and develop a data lake repository.
- Served as the primary contact for monitoring infrastructure tools and services.
- Cultivated relationships with business owners and stakeholders to pinpoint and address business needs.
- Developed monitoring and health dashboards utilizing Microsoft Azure.
- Defined monitoring requirements by coordinating with engineering teams and customers to enhance systems' capabilities.
- Effectively communicated business needs to development teams through clear user stories and acceptance criteria.
- Collaborated closely with the Scrum Master to define Project Backlog, Sprint Backlog, and Release cycles, resolving impediments and providing project direction.
- Reviewed and assessed work completed by development teams to ensure compliance with project scope.
Sr. Business Analyst
SPREZZATURA MANAGEMENT CONSULTING, LLC
07.2022 - 11.2022
- Initiated the establishment of a Security Data Lake to enhance data management practices.
- Facilitated stakeholder engagements to gather and refine user stories.
- Organized team-building exercises to promote collaboration.
- Implemented comprehensive security Data Lake solutions.
- Led retrospectives to glean insights for continuous improvement.
- Gathered and documented ServiceNow requirements for process optimization.
Senior Consultant
Amtrak Cyber Security
01.2022 - 07.2022
- Served as Sr. Project Manager for Cyber Security initiatives at Amtrak.
- Developed crucial milestones for comprehensive Cyber Security documentation.
- Monitored and coordinated system operations, implementing security procedures, while liaising with infrastructure, security, DevOps, Data Platform, and Application teams.
- Collaborated with engineers and developers to facilitate ceremonies, manage work plans, action items, and conduct risk and gap analyses.
IT/Scrum Master
Compqsoft LLC.
06.2020 - 12.2021
- Executed all Scrum ceremonies effectively and prepared detailed reports on progress.
- Created weekly PowerPoint reports covering Burn-down and Burn-up metrics.
Project Manager/Certified Scrum Master
DOD
06.2020 - 12.2021
- Troubleshot systems, updating workflows and categorizing patches and tickets accordingly.
- Assigned tasks based on outlined requirements and digital transformation objectives.
- Documented comprehensive business processes and workflows.
- Conducted weekly meetings with clients to ensure alignment.
Sr. Systems Analyst, Team Lead
DOD DISA
06.2020 - 12.2021
- Applied Agile methodologies, implementing Scrum principles while assigning tasks in line with digital transformation efforts.
- Oversaw maintenance, migrations, and integrations, ensuring meticulous documentation of business processes and workflows.
- Monitored usage of SailPoint and Azure for timely patching utilizing Sun Technologies' resources.
- Updated identity management resources to facilitate access management for various system users.
- Reported failure instances to management, tracking closures and executing all Scrum ceremonies effectively.
- Managed employee permissions, digital identities, information security, data access, and compliance utilizing SailPoint on a unified portal.
- Facilitated business transformation outcomes using Pega Systems for realtime optimization.
- Leveraged enterprise AI decision-making and workflow automation to address modernization challenges.
- Personalized engagements to automate services and streamline operational efficiency.
Education
Bachelor of Science - Communications
Lincoln University
Oxford, PA11-2008
Skills
Certified financial planner (CFP)
Self-defense mastery
Storytelling mastery
Certified scrum master
Timeline
Certified SCRUM Master
Tiff Consulting (Freelance)
04.2025 - 05.2026
Sr. Business Analyst/Scrum Master
TEKsystems
02.2024 - 03.2025
Project Manager/Scrum Master
WINTRIO LLC.
01.2023 - 11.2023
Sr. Business Analyst
SPREZZATURA MANAGEMENT CONSULTING, LLC
07.2022 - 11.2022
Senior Consultant
Amtrak Cyber Security
01.2022 - 07.2022
IT/Scrum Master
Compqsoft LLC.
06.2020 - 12.2021
Project Manager/Certified Scrum Master
DOD
06.2020 - 12.2021
Sr. Systems Analyst, Team Lead
DOD DISA
06.2020 - 12.2021
Bachelor of Science - Communications
Lincoln University