Kimberly McPhail
Elk Garden
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
ECCAT
Mineral County Schools
Keyser
08.2024 - Current
- Created positive learning experiences through engaging classroom activities.
- Conducted small group instruction on topics such as study skills and conflict resolution.
- Observed and documented student behaviors for reporting purposes.
- Supervised children during lunchtime, playtime, and other group activities.
- Assisted with daily routines such as toileting, play, and feeding.
- Assisted with preparation of classroom activities and materials for Pre-K students.
- Helped maintain a safe, clean, and organized learning environment in the classroom.
Tax Deputy
Mineral County Assessor Office
Keyser
05.2023 - 07.2024
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Bank Teller
The Grant County Bank
Keyser
05.2020 - 05.2023
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Developed strong relationships with customers to ensure repeat business.
- Resolved customer disputes promptly in accordance with bank policies and procedures.
- Provided assistance to other tellers during peak business hours as needed.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Performed cash handling duties including counting currency, coins and checks.
- Processed loan payments by verifying funds availability prior to disbursing funds.
Education
Cosmetology -
International Beauty School
Cumberland MD07-2009
High School Diploma -
Keyser High School
Keyser06-2006
Skills
- Communication
- Customer service
- Cash handling
- Safety awareness
- Problem solving
- Self-Motivation
Timeline
ECCAT
Mineral County Schools
08.2024 - Current
Tax Deputy
Mineral County Assessor Office
05.2023 - 07.2024
Bank Teller
The Grant County Bank
05.2020 - 05.2023
Cosmetology -
International Beauty School
High School Diploma -
Keyser High School