Kimberly Mendoza
Fullerton,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
lily's cleaning service
Buena Park , CA
05.2017 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Conducted regular follow-up calls with customers after resolving their issues.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered inbound calls, chats and emails to facilitate customer service.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Education
GED -
Buena Park High School
Buena Park, CA06-2016
Skills
- Document Control
- Office Administration
- Meeting planning
- Mail handling
- Quality Assurance
- Customer Service
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
lily's cleaning service
05.2017 - Current
GED -
Buena Park High School
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