Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
37
37
years of professional experience
Work History
Director Clinical Services, Surf N Sun Division
DaVita HealthCare Partners, Inc.
07.2009 - 08.2024
Oversee the overall clinical operations 62 facilities in SNS division, driving clinical outcomes through trending & BDP optimization, clinical initiatives
Direct and support the education of Nephrologist, RODs, FAs, and other clinical TMs; Direct and provide support for survey readiness; development of clinical services specialist team
Serve as the clinical partner to the DVP and RODs in development of strategic direction of the Surf N Sun division
Actively participates in division monthly operations review, talent reviews, VSA review
Identify and develop division specific policies as situations arise
Participate in due diligence
Oversight of Regional All Access Managers ensuring strong CVC management processes in each facility
Additional roles & responsibilities – past & current: Palmer Lead Access Management – current, High Acuity Advisory Committee - current, DaVita Patient Safety Organization committee - current, FA Advisory Committee - past, Act Advisory Committee - past
Awards: Leadership recognition for achieving the goals for CathAway and IMPACT, Core Value Awards: Continuous Improvement 2010, Team 2012
Acute Regional Operations Director
DaVita, Inc.
07.2002 - 07.2009
Oversaw overall management of Orange County Acutes, continuous improvement and growth of 30 Acute contracts in Orange County and Los Angeles County
Worked closely with the national acute team and hospital CEOs & CNO as well as other hospital liaisons
Participated in JDOC meetings
Assisted in developing hospital based dialysis protocols
Provided leadership and direction to assure the highest quality patient care acute services
Ensured continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Regional Director
Gambro Healthcare, Inc.
12.2001 - 07.2002
Oversaw the overall management, continuous improvement and growth of 7 dialysis facilities
Work closely with ancillary services such as pharmacy, laboratory, skilled nursing facilities, hospice, home therapies, etc
Oversee the design and construction of new units and unit expansions/renovation
Served as transition administrator for acquisitions and denovo facilities
Coordinated relocations, expansions; Assist with managed care contracts
Provide leadership and direction to assure the highest quality patient care services
Ensure continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Awards: Regional Director of the Year 2002
Director of Regional Compliance
Gambro Healthcare, Inc.
05.2001 - 12.2001
Oversaw the overall survey preparedness in Orange County, San Diego and Tucson, AZ
Worked closely with the national acute team and hospital CEOs & CNO as well as other hospital liaisons
Participated in JDOC meetings
Assisted in developing hospital based dialysis protocols
Provided leadership and direction to assure the highest quality patient care services
Ensured continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Additional roles and responsibilities and committee involvement: Assigned to assist 4 facilities in Northern CA during condition level survey
Area Director
Gambro Healthcare, Inc.
10.1998 - 05.2001
Oversaw the overall management, continuous improvement and growth of 7 dialysis facilities
Work closely with ancillary services such as pharmacy, laboratory, skilled nursing facilities, home therapies, etc
Oversee the design and construction of new units and unit expansions/renovation
Served as transition administrator for acquisitions and denovo facilities
Coordinated relocations, expansions; Assist with managed care contracts
Provide leadership and direction to assure the highest quality patient care services
Ensure continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Clinical Manager
Gambro Healthcare, Inc.
10.1996 - 10.1998
Oversee the overall management of an outpatient dialysis facility
Supervised 24 employees & technical staff; create and implement all P&Ps
Recertified staff in CPR; supervised inventory management & review
Implement Quality Assurance Programs and report to QA committee
Develop and implement CQI programs; Coordination of all patient care activities
Provided leadership and direction to assure the highest quality patient care services
Ensured continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included risk management, quality assurance compliance, and management of patient care and teammates
Nurse Manager
Renal Treatment Centers
10.1994 - 09.1996
Oversaw the overall management of an outpatient dialysis facility
Supervised 24 employees & technical staff; create and implement all P&Ps
Recertified staff in CPR; supervised inventory management & review
Implement Quality Assurance Programs and report to QA committee
Develop and implement CQI programs; Coordination of all patient care activities
Provided leadership and direction to assure the highest quality patient care services
Ensured continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Acute Dialysis RN
Renal Treatment Centers
05.1994 - 10.1994
Provided care of the acute hemodialysis patient
Performed & monitored dialysis on stable and unstable patients at the bedside in designated areas of the contracted hospitals
Recertified all staff in the Baltimore area for CPR
Administered IVFs and medications, blood and blood products; provided patient education
Operated the Baxter 450/550 and Cobe Centry – 2 machines
Dialysis Charge Nurse
Renal Treatment Centers
10.1993 - 05.1994
Oversaw the overall patient care in a 15 station dialysis facility
Performed dialysis using the Fresenius D&E machines
Participated in lab rounds and patient care conferences; provided primary nursing care to 30+ dialysis patients addressing anemia, adequacy, MBD management
Provided leadership and direction to 5 patient care technicians to assure the highest quality patient care services
Other responsibilities included quality assurance compliance, and management of patient care
RN Trauma Nurse
University of Maryland Shock Trauma
01.1993 - 10.1993
Provided total care to patients with head and spinal cord injuries
Monitored and provided care to patients with Intraventricular Catheters, Bolts, Servo Ventilators, Stryker Frame beds, Roto Rest beds, PA lines, Tracheotomies, NGT & PEGs, etc
Maintained close communication with families; administered all medications, blood and blood products
Assessed and treated complications specific to head and spinal cord injured patients
Assisted physicians with insertion of IVCs, Bolts, central lines, PEGs, ITT, Tracheostomies, and PA lines; carried out verbal and written physician orders
LPN Charge Nurse & Acute Nurse
Independent Dialysis Foundation
11.1989 - 05.1991
Oversaw the care of hemodialysis patients
Worked closely with facility administration on continuous quality improvement development
Growth of 30 Acute contracts in Orange County and Los Angeles County
Worked closely with the national acute team and hospital CEOs & CNO as well as other hospital liaisons
Participated in JDOC meetings; Assisted in developing hospital based dialysis protocols
Provided leadership and direction to assure the highest quality patient care services
Ensured continuous improvement of operations with a focus on cost effectiveness, safety and quality patient care services
Other responsibilities included regional financial and risk management, quality assurance compliance, and management of patient care and teammates
Provided care to a 13 month old mentally retarded secondary to anoxia during labor
Responsibilities included: chest physical therapy; passive ROM; gastrostomy tube feedings; administer medications; provide stimulating activities; documentation of all activities
LPN – Private Duty
Bon Secour Home Health
03.1989 - 05.1989
Provided care to a patient with Lou Gehrig’s disease
Provided tracheotomy care; maintained ventilator settings; prepared and administered gastrostomy feedings; administered medications; performed oral and tracheotomy suctioning; communicated to primary physician, provided continuous patient support; maintained on going documentation of patient care
LPN Charge Nurse
Fairhaven Retirement Community
07.1987 - 03.1989
Oversaw patient care services of an intermediate care floor of a retirement community
Reported and assigned duties to nursing assistants; Administered medications and treatments; completed monthly care plans; carried out written physician orders; monitored the care of 4 nursing assistants; performed rounds on all patients; responded to emergency calls from the community residences
Education
Courses taken towards BSN -
College of Notre Dame
Baltimore, Maryland
01.1995
Instructor Certification - CPR Instructor Course
Sinai Hospital of Baltimore
Baltimore, MD
05.1994
Associates in Nursing -
Catonsville Community College
Catonsville, Maryland
05.1993
LPN License -
Carroll County Vocational Center
Westminster, Maryland
12.1987
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Operations management
Project management
Team management
Creativity and innovation
Rules and regulations
Partnerships and alliances
Multitasking and organization
Coaching and mentoring
Conflict resolution
Risk management
Accomplishments
Village Leader in DQI – SNS DQI – Top 20 for 2023
Developed Protocol for Candida Auris
CVC Rate 28% to 11.9%
54 CMS Surveys and 0% Condition Rate YTD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director Clinical Services, Surf N Sun Division
DaVita HealthCare Partners, Inc.
07.2009 - 08.2024
Acute Regional Operations Director
DaVita, Inc.
07.2002 - 07.2009
Regional Director
Gambro Healthcare, Inc.
12.2001 - 07.2002
Director of Regional Compliance
Gambro Healthcare, Inc.
05.2001 - 12.2001
Area Director
Gambro Healthcare, Inc.
10.1998 - 05.2001
Clinical Manager
Gambro Healthcare, Inc.
10.1996 - 10.1998
Nurse Manager
Renal Treatment Centers
10.1994 - 09.1996
Acute Dialysis RN
Renal Treatment Centers
05.1994 - 10.1994
Dialysis Charge Nurse
Renal Treatment Centers
10.1993 - 05.1994
RN Trauma Nurse
University of Maryland Shock Trauma
01.1993 - 10.1993
LPN Charge Nurse & Acute Nurse
Independent Dialysis Foundation
11.1989 - 05.1991
Private Duty LPN
Quality Care Nursing Industry
09.1989 - 10.1989
Private Duty LPN
Kimberly Quality Care
06.1989 - 10.1989
LPN – Private Duty
Bon Secour Home Health
03.1989 - 05.1989
LPN Charge Nurse
Fairhaven Retirement Community
07.1987 - 03.1989
Courses taken towards BSN -
College of Notre Dame
Associates in Nursing -
Catonsville Community College
LPN License -
Carroll County Vocational Center
Instructor Certification - CPR Instructor Course
Sinai Hospital of Baltimore
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