Kimberly Mills
Means
Summary
Dynamic Certified Medical Assistant with extensive experience at Community Family Clinic, excelling in patient triage and EMR management. Proficient in administering injections and performing lab tests, while delivering exceptional customer service. Adept at coordinating care and enhancing patient experiences through effective communication and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
ARH Medical Associates
Lexington
09.2023 - Current
- Administered injections, medications, and treatments per physician instructions, enhancing patient care.
- Coordinated lab tests and managed specimen collection to ensure timely diagnostics.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Prepared examination rooms and ensured cleanliness for patient visits.
- Assisted with patient check-in and appointment scheduling in a busy clinic.
- Communicated effectively with patients to address concerns and provide information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Processed prior authorization requests for medical services, facilitating access to necessary treatments.
- Maintained accurate records of authorization requests and outcomes.
MEDICAL ASSISTANT 2
CENTERWELL
LEXINGTON
06.2023 - 09.2023
- Triage patients over the phone to ensure timely quality care visits
- Update patient medical history in EMR system
- Address patient concerns/questions over the phone to enhance patient satisfaction
- Assist providers with procedures
- Performed phlebotomy procedures to collect blood samples from patients
- Perform lab tests and document results in EMR for accurate patient records
- Conduct daily quality control checks on systems and processes
Direct Support Professional
VILLAGE CAREGIVING
LEXINGTON
04.2023 - 09.2023
- Supported clients in daily living activities (hygiene, eating, transportation, medication reminders) to enhance overall well-being and independence
- Communicated daily shift updates to office staff, ensuring continuity of care and effective service delivery
- Assisted individuals with daily living activities and personal care tasks.
- Communicated effectively with clients to understand their needs and preferences.
- Supported recreational activities to promote social interaction and engagement.
Direct Support Professional
COMFORT KEEPERS
LEXINGTON
02.2023 - 04.2023
- Supported clients in daily living activities, ensuring hygiene, nutrition, safe transportation, and medication adherence
- Provided daily shift updates to office staff, facilitating effective communication and continuity of care
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing communication and social skills.
- Collaborated with team members to ensure client safety and comfort.
Certified Medical Assistant
COMMUNITY FAMILY CLINIC
FRENCHBURG
08.2022 - 12.2022
- Triage patients, taking vitals to assess immediate health needs
- Update medical history in EMR system
- Assist providers with exams and procedures
- Perform injections and vaccines requested by provider
- Perform pill counts and random urine drug screens
- Communicate with pharmacy regarding patient prescriptions
- Managed incoming and outgoing faxes to ensure timely communication and documentation
Certified Medical Assistant
ST. CLAIRE MEDICAL CENTER
MOREHEAD
07.2022 - 08.2022
- Assessed and prioritized patient needs upon arrival, ensuring prompt and effective care.
- Update medication list in EMR system
- Performed lab tests, including urinalysis, pregnancy, strep, and flu, documenting results for accurate patient records.
- Communicated with providers to facilitate timely patient care and interventions.
- Answer triage nurse phone line assisting patients with questions or concerns
Certified Medical Assistant
COMMUNITY FAMILY CLINIC
FRENCHBURG
07.2019 - 07.2022
- Triage patients and record vital signs to support accurate diagnosis and treatment.
- Assist providers with exams and procedures
- Perform injections and vaccines requested by provider
- Update medical history in EMR system
- Communicate with pharmacy regarding patient prescriptions
- Perform pill counts and random urine drug screens
- Managed incoming and outgoing faxes to ensure timely communication and documentation in the medical office.
Certified Medical Assistant
ST. CLAIRE MEDICAL CENTER
MOREHEAD
12.2018 - 06.2019
- Assessed and prioritized patient conditions for timely medical attention.
- Updated medication list in EMR system to maintain accurate patient records
- Performed lab tests including urinalysis, pregnancy, strep, and flu, documenting results for clinical review
- Coordinated with providers to ensure comprehensive patient care
- Answer triage nurse phone line assisting patients with questions or concerns
Bank Teller
COMMUNITY TRUST BANK
MT. STERLING
01.2018 - 12.2018
- Process checking and savings account deposits and withdrawals
- Process various loan payments for customers
- Vault duties and responsibilities such as balancing, ordering and shipping money to Fed
- Answer customer phone calls assisting with concerns or questions
Business Office Associate
SELF REGIONAL MEDICAL CENTER
GREENWOOD
09.2016 - 10.2017
- Process and post payments to patient accounts
- Received and managed incoming calls, ensuring accurate information delivery to patients
- Receive incoming calls to the office answering accordingly
- Completed disability, FMLA, and medical forms for patients, facilitating timely processing of necessary documentation
Education
Diploma - Medical Assisting
Piedmont Technical College
Greenwood, SC05-2016
Elementary Education - Not completed
Morehead State University
Morehead, KY10-1995
HIGH SCHOOL DIPLOMA -
MONTGOMERY COUNTY HIGH SCHOOL
MT. STERLING, KY06-1991
Skills
- Administering Injections
- Phlebotomy
- Vital Signs
- Specimen collection
- Laboratory Experience
- EMR Systems
- Medical Terminology
- Anatomy Knowledge
- Patient Interaction
- Telehealth management
- Vital sign monitors
- Lab maintenance
- Phone triage
- Computer Skills
- Supply chain management
- Customer service
Certification
- Certified Medical Assistant (AAMA), 08/01/16, 08/31/21, 2491795
- Certified Medical Assistant (AAMA), 05/01/22, 05/31/27, 2491795
- BLS Certified, 07/01/23, 07/31/25
Timeline
Medical Assistant
ARH Medical Associates
09.2023 - Current
MEDICAL ASSISTANT 2
CENTERWELL
06.2023 - 09.2023
Direct Support Professional
VILLAGE CAREGIVING
04.2023 - 09.2023
Direct Support Professional
COMFORT KEEPERS
02.2023 - 04.2023
Certified Medical Assistant
COMMUNITY FAMILY CLINIC
08.2022 - 12.2022
Certified Medical Assistant
ST. CLAIRE MEDICAL CENTER
07.2022 - 08.2022
Certified Medical Assistant
COMMUNITY FAMILY CLINIC
07.2019 - 07.2022
Certified Medical Assistant
ST. CLAIRE MEDICAL CENTER
12.2018 - 06.2019
Bank Teller
COMMUNITY TRUST BANK
01.2018 - 12.2018
Business Office Associate
SELF REGIONAL MEDICAL CENTER
09.2016 - 10.2017
Diploma - Medical Assisting
Piedmont Technical College
Elementary Education - Not completed
Morehead State University
HIGH SCHOOL DIPLOMA -
MONTGOMERY COUNTY HIGH SCHOOL