Sara Gaynor
Ponte Vedra Beach,FL
Summary
Proven Medical Assistant with a track record of delivering patient-focused care and maintaining confidentiality. At 24/7 Pediatric Care Centers, streamlined inventory management and enhanced patient education. Skilled in EMR/EHR and administering injections, complemented by exceptional customer service abilities. Demonstrates a professional bedside manner, ensuring high levels of patient satisfaction.
Overview
11
11
years of professional experience
Work History
Medical Assistant
24/7 Pediatric Care Centers
Jacksonville Beach, FL
03.2018 - Current
- Organized patient charts before each day's clinic sessions began.
- Ensured compliance with HIPAA regulations to protect patient information at all times.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Assistant
PacifiCare
Jacksonville, FL
10.2017 - 02.2018
- Registered new patients into practice management software program accurately entering demographic information.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
Customer Service Representative
Charolette Russe
Jacksonville, FL
05.2015 - 12.2017
- Resolved customer complaints promptly and efficiently.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided exceptional customer service to ensure customer satisfaction.
- Handled transactions using the cash register.
- Refilled and organized stock.
Customer Service Representative
American Eagle Outfiters
Jacksonville, FL
07.2013 - 07.2015
- Resolved customer complaints promptly and efficiently.
- Ensured shelves were restocked promptly.
- Handled customer transactions at the cash register.
- Assisted customers upon entry.
Education
Medical Assistant -
Concorde Career College
Jacksonville, FL10-2017
High School Diploma -
Ponte Vedra High School
Ponte Vedra Beach, FL05-2014
Skills
- Professional bedside manner
- Customer service
- Maintaining confidentiality
- EMR / EHR
- Vital signs and examinations
- Administering Injections
- Administering Blood Collection
References
References available upon request.
Timeline
Medical Assistant
24/7 Pediatric Care Centers
03.2018 - Current
Medical Assistant
PacifiCare
10.2017 - 02.2018
Customer Service Representative
Charolette Russe
05.2015 - 12.2017
Customer Service Representative
American Eagle Outfiters
07.2013 - 07.2015
Medical Assistant -
Concorde Career College
High School Diploma -
Ponte Vedra High School
Similar Profiles
Tracy AndersonTracy Anderson
Personal Care Assistant at Home Care Hands 24/7 Care At HomePersonal Care Assistant at Home Care Hands 24/7 Care At Home
Karanpreet kaur BrarKaranpreet kaur Brar
Health Care Aide at 24/7 QUALITY HOME & HEALTH CARE SERVICES LTD.Health Care Aide at 24/7 QUALITY HOME & HEALTH CARE SERVICES LTD.
Gurpreet KaurGurpreet Kaur
Physiotherapist at Elite Care 24/7Physiotherapist at Elite Care 24/7