Summary
Overview
Work History
Education
Skills
Interests
Timeline
OfficeManager

Kimberly Milne

Las Vegas,NV

Summary

Detail-oriented, organized and friendly individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.

Overview

19
19
years of professional experience

Work History

Commercial Indoor Garden Designer

A Garden Inc.
03.2019 - Current
  • Design and produce high quality props to correspond with concepts presented for each seasonal display.
  • Work on multiple designs simultaneously to meet tight deadlines.
  • Contribute to design brainstorming sessions to generate innovative ideas.
  • Develop creative solutions for complex design challenges.
  • Streamline design processes, resulting in increased efficiency and faster project completion times.
  • Transform client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.
  • Identified design requirements for each project.
  • Applied skill in color theory and composition to bring client visions to fruition.

Office Manager

Children's Dental Center
05.2006 - Current
  • Manage front office operations.
  • Provide exceptional customer service when addressing client/patient inquiries or concerns via phone calls, text messages or email correspondence.
  • Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly.
  • Recredential dentist with state and commercial insurance companies.
  • Maintain accurate patient accounts by recording services and all types of payments.
  • Handle sensitive client/patient information with utmost confidentiality, maintaining trust and integrity.
  • Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
  • Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Streamlined patient account collection process.

Account Manager and Floral Designer

A Garden Floral
08.2013 - 06.2021
  • Cultivated long-term relationships with assigned accounts, fostering trust and loyalty among clients.
  • Supplied weekly client order forms, sent statements and recorded payments.
  • Provided customer service by answering phone calls, taking orders, and assisting walk-in customers.
  • Quoted, generated, and processed customer orders to meet specifications for various occasions.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Maintained cleanliness and organization of shop, enhancing shopping experience for customers.
  • Created portfolio of designs, enabling quick visualization of options and facilitating decision-making.

Education

High School Diploma -

Alta High School
Sandy, UT
01.1983

Some College (No Degree) - Associate Degree in Church Music

Brigham Young University
Provo, UT

Skills

  • Organization
  • Teamwork and Collaboration
  • Creative thinking
  • Visual storytelling
  • Collaboration skills
  • Concept development
  • Design implementation
  • Creative design layouts
  • Problem Solving

Interests

  • I love spending time with my 11 grandchildren and husband of 40 years
  • I participate in a variety of outdoor recreational activities including hiking, skiing, surfing and kayaking
  • Volunteered with youth sports programs as a coach for 13 years
  • County Line Dancing
  • I participate in pilates and weight training weekly to strengthen core and muscles
  • Adventure Travel
  • Exploring famous landmarks and historical sites in a new destinations
  • My lifelong wish has been to become a flight attendant The time is finally right

Timeline

Commercial Indoor Garden Designer

A Garden Inc.
03.2019 - Current

Account Manager and Floral Designer

A Garden Floral
08.2013 - 06.2021

Office Manager

Children's Dental Center
05.2006 - Current

High School Diploma -

Alta High School

Some College (No Degree) - Associate Degree in Church Music

Brigham Young University
Kimberly Milne