KIMBERLY MONGE
Colorado springs,CO
Summary
Experienced with dental billing processes and ensuring accurate claim submissions. Utilizes skills in patient account management and compliance with healthcare regulations to facilitate smooth payment processes. Track record of effective claim resolution and communication with patients.
Overview
18
18
years of professional experience
Work History
RCM Specialist
Hero Practice Services
Colorado Springs, CO
01.2023 - Current
- Reviewed and resolved payment discrepancies, improving accuracy of billing records.
- Collaborated with dental staff to streamline billing workflows and enhance patient communication.
- Analyzed billing reports to identify trends, recommending process improvements for efficiency gains.
- Collaborated with patients to resolve disputes.
Dental EDDA
Hero Practice Services
Colorado Springs, CO
06.2019 - 01.2023
- Assisted in patient preparation and education for dental procedures.
- Managed inventory of dental supplies and ensured compliance with safety protocols.
- Implemented efficient workflow processes to enhance patient care delivery.
- Collaborated with dentists to develop treatment plans tailored to patient needs.
Dental Assistant
ABC Dental
02.2014 - 06.2019
- Confirmed patient insurance benefits and checked claim statuses.
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- Set up examination room and dental trays in preparation for examinations and procedures.
- Worked closely with patients before, during and after dental procedures.
- Successfully completed OSHA, ADA and HIPAA compliance trainings.
Dental Assistant
Academy Kids Dental
08.2008 - 02.2014
- Correctly mixed compounds for cleaning or filling teeth.
- Accurately recorded treatment information in patient records.
- Competently prepared dental materials including cements, amalgams and composites.
- Maintained proper universal precautions and infection control procedures at all times.
- Designed appropriate treatment plans.
- Maintained clear, organized dental records and reports.
Education
Certified - Dental Assistant
Pima Medical Institute
01-2008
Certified - Nitrous Oxide Administration
Academy for Dental Assisting Careers
Longmont01-2011
Skills
- Bilingual
- Proficient in Microsoft Office
- Adaptability and flexibility
- Self motivation
- Problem-solving
- Reliability
Timeline
RCM Specialist
Hero Practice Services
01.2023 - Current
Dental EDDA
Hero Practice Services
06.2019 - 01.2023
Dental Assistant
ABC Dental
02.2014 - 06.2019
Dental Assistant
Academy Kids Dental
08.2008 - 02.2014
Certified - Dental Assistant
Pima Medical Institute
Certified - Nitrous Oxide Administration
Academy for Dental Assisting Careers