Kimberly Moody
Youngsville,LA
Summary
Dynamic and results-driven professional with extensive experience in sales leadership, marketing strategy, and organizational management. Recently recognized as a top-performing Hearing Aid Specialist (2024-2025) with monthly sales averaging $147,000, driven by a deep love for patients and their appreciation in return. Proven ability to build meaningful connections, drive revenue growth, and lead teams to success. Dedicated to making a positive impact through community engagement, innovative solutions, and unwavering dedication to excellence.
Overview
25
25
years of professional experience
Work History
Hearing Aid Specialist
Miracle Ear Louisiana
New Orleans , Louisiana
01.2024 - Current
- - Achieved top sales performance with an average of $147,000 in monthly sales
- - Built strong relationships with patients through compassion and exceptional care
- - Delivered tailored solutions to improve patients' quality of life, earning trust and appreciation
- • Conducted comprehensive hearing assessments to determine patient needs and recommend appropriate hearing solutions.• Provided expert consultations on hearing aid selection, fitting, and programming to ensure optimal performance and comfort.• Delivered exceptional patient care by educating clients on hearing aid usage, maintenance, and troubleshooting.• Maintained up-to-date knowledge of hearing aid technology and advancements to provide cutting-edge solutions.• Built strong relationships with patients through compassionate support, improving their quality of life and confidence.• Ensured compliance with industry regulations and standards while maintaining meticulous documentation and records.
- Maintained accurate records of customer interactions and feedback.
- Performed quality assurance testing on newly developed software applications.
- Reviewed documents for accuracy prior to submission or publication.
- Provided technical support for customers in resolving complex issues.
- Analyzed customer needs and recommended appropriate products or services.
President
Dandelions in the Wind
Youngsville, LA
10.2022 - Current
- - Lead initiatives supporting victims of domestic violence
- - Build partnerships with volunteers and organizations to maximize impact
- Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Negotiated contracts with vendors, suppliers and other partners.
- Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Implemented new technologies to streamline organizational processes when needed.
- Maintained effective communication channels with all stakeholders involved in the organization's activities.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
President
Cajun Girl VA
Youngsville, LA
02.2018 - Current
- - Develop and execute strategic marketing campaigns to boost visibility and achieve objectives
- - Manage client acquisition, budgeting, and team performance
- - Oversee cross-functional teams for digital and traditional marketing campaigns
- Acted as an ambassador of goodwill for the organization by engaging positively with external parties.
- Negotiated contracts with vendors, suppliers and other partners.
- Represented the organization at community events and public forums to promote its mission.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Created a marketing plan to increase awareness of the organization's activities in the community.
- Implemented new technologies to streamline organizational processes when needed.
Vice President of Sales
Insurance Sales
Lafayette, LA
01.2016 - 02.2018
- - Increased sales projections significantly, earning "Salesperson of the Year2017" and "Rising Star of the Year2016"
- - Mentored and onboarded employees, fostering a culture of growth and achievement
Marketing Director
Jimmy John's Sandwiches
Champaign, IL
01.2010 - 02.2016
- - Spearheaded multi-channel marketing campaigns to achieve company goals
- - Oversaw market research, budget allocation, and performance analysis
District Manager / Vaping Manager / Human Resources
Smoke n Go
Lafayette, LA
01.2009 - 01.2010
- - Introduced vaping operations, establishing expertise and training programs
- - Managed store operations, including scheduling, hiring, and staff development
General Manager
Potbelly Sandwich Works
Detroit, MI
01.2000 - 01.2009
- - Achieved a14.9% sales increase and0% turnover for two consecutive quarters
- - Managed the highest-performing store in the region and conducted training for new store openings
Heating Aid Specialist
Community Support Program
, Louisiana
01.2024
- - Assisted individuals with heating-related needs, offering tailored solutions to improve quality of life
- - Provided compassionate service, ensuring clients received essential resources and support
Education
B.S. - Psychology
Tulane University of Louisiana
New Orleans, LA12.1993
Nursing
Delgado Community College
New Orleans, LASkills
- - Hearing Aid Solutions & Patient Care
- - Strategic Marketing & Sales Leadership
- - Business Development & Revenue Growth
- - Team Mentorship & Leadership
- - Client Relationship Management
- - Budget Planning & Financial Oversight
- - Community Engagement & Advocacy
- Maintenance and repair
- Equipment calibration
- Coaching and mentoring
- Management collaboration
- Expert problem solving
- Workflow automation
- Troubleshooting techniques
Community Service
Dandelions in the Wind, - Advocate for domestic violence victims through Dandelions in the Wind., - Contributor to local initiatives supporting heating aid and community well-being.
Awards
- Top Sales Performance - Hearing Aid Specialist (2024-2025), - Salesperson of the Year (2017), - Rising Star of the Year (2016), - Highest Comp Sales for the Region (2008)
Timeline
Hearing Aid Specialist
Miracle Ear Louisiana
01.2024 - Current
Heating Aid Specialist
Community Support Program
01.2024
President
Dandelions in the Wind
10.2022 - Current
President
Cajun Girl VA
02.2018 - Current
Vice President of Sales
Insurance Sales
01.2016 - 02.2018
Marketing Director
Jimmy John's Sandwiches
01.2010 - 02.2016
District Manager / Vaping Manager / Human Resources
Smoke n Go
01.2009 - 01.2010
General Manager
Potbelly Sandwich Works
01.2000 - 01.2009
B.S. - Psychology
Tulane University of Louisiana
Nursing
Delgado Community College