Kimberly Morales
Amarillo,TX
Summary
Highly adaptable professional with 5+ years of customer facing roles across diverse industries. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include strong verbal and written communication skills, detail orientated, and an eager collaborative team member. Contributes to customer satisfaction improvements in previous roles by offering prompt, efficient services.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
Amarillo, TX
09.2023 - Current
- Maintained store shelves by removing expired products, rotating stock, and restocking items as needed.
- Provided excellent customer service at all times while interacting with shoppers.
- Adhered strictly to company guidelines governing security protocols related to receiving and stocking merchandise.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
Quality Assurance
JBS Swift
Cactus, TX
10.2021 - 07.2023
- Communicated regularly with management to discuss quality trends.
- Verified that product labels were accurate and in accordance with government regulations.
- Performed daily audits of temperature logs, process flowcharts, and other quality documentation.
- Conducted routine inspections of production areas to verify cleanliness and sanitation protocols were followed.
Cashier
Loves Travel Stop
Dumas, TX
11.2020 - 10.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Verified customer age requirement for alcohol or tobacco purchases.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned the roles of other departments to provide coverage and keep the store operational.
- Stocked shelves with merchandise when needed.
Education
GED -
High Plains Opportunity Center
Dumas, TX04-2021
Skills
- Issue resolution
- Skilled collaborator
- Rapid and adaptable
- Effective cross-functional communicator
- High Achiever
- Pallet jack operation
Timeline
Overnight Stocker
Walmart
09.2023 - Current
Quality Assurance
JBS Swift
10.2021 - 07.2023
Cashier
Loves Travel Stop
11.2020 - 10.2021
GED -
High Plains Opportunity Center
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