Kimberly Morales
Dawsonville,GA
Summary
Client-focused and detail-oriented professional with a strong background in sales and customer experience. Skilled in building meaningful relationships, understanding client needs, and delivering personalized service. Recognized for creating welcoming, polished environments and consistently exceeding expectations through attention to detail, reliability, and professionalism.
Overview
10
10
years of professional experience
Work History
Cleaning Supervisor / Independent Cleaner
Carreons Cleaning
01.2018 - Current
- Provided high-quality, detail-oriented service to maintain clean and aesthetically pleasing environments
- Built long-term client relationships through reliability, trust, and personalized service
- Managed scheduling and client communication independently
- Tailored services to meet individual client preferences, enhancing overall satisfaction
Daycare Assistant
Easter Seals Child Development Center
01.2020 - 01.2023
- Created a warm and welcoming environment while ensuring safety and structure
- Developed strong relationships through attentive communication and care
- Balanced multiple responsibilities while maintaining professionalism and patience
Contract Sales Consultant
Global Techno Wireless
Roswell, GA
01.2016 - 01.2019
- Delivered a high level of personalized service while assisting customers with mobile devices, plans, and accessories
- Consistently met and exceeded sales targets through relationship-driven selling
- Guided customers through product selections by educating them on features, upgrades, and promotions
- Resolved customer concerns and billing inquiries with professionalism and efficiency
- Supported team success by training new associates on product knowledge and service standards
Education
GED Diploma - undefined
Gwinnett Technical College
Skills
- Client Experience & Relationship Building
- Sales & Personalized Recommendations
- Luxury Service Mindset
- Communication & Interpersonal Skills
- Visual Presentation & Organization
- Problem Solving & Conflict Resolution
- Team Collaboration
- Time Management & Multitasking
Languages
Spanish
Timeline
Daycare Assistant
Easter Seals Child Development Center
01.2020 - 01.2023
Cleaning Supervisor / Independent Cleaner
Carreons Cleaning
01.2018 - Current
Contract Sales Consultant
Global Techno Wireless
01.2016 - 01.2019
GED Diploma - undefined
Gwinnett Technical College