Kimberly Moulden
Washington,NC
Summary
Accomplished Salon Suite Owner and Lead Instructor of Cosmetology at Beaufort County Community College, adept in small business operations and building strong client relationships. Enhanced customer satisfaction and streamlined business processes, leveraging strategic planning and effective communication skills. Proven track record in staff management and client service, significantly improving operational efficiency. Excellent marketing, customer service and facility oversight skills and more than twenty years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
16
16
years of professional experience
Work History
Salon Suite Owner
A Pop of Color Salon
2021.10 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Lead Instructor of Cosmetology
Beaufort County Community College
2008.08 - Current
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
- Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
- Participated in professional development workshops to stay current on educational trends and best practices, applying new knowledge to enhance teaching methods.
- Managed ordering of supplies and inventory items.
- Reviewed class and student records to identify improvement opportunities.
- Responsible for managing all NC State Board of Cosmetic Arts files and documents.
- Interacted directly with State Board inspectors
Education
Master of Arts - Higher Education And Student Affairs
Grand Canyon University
Phoenix, AZ05.2025
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ10.2017
Associate of Science - General Education
Beaufort County Community College
Washington, NC05.2004
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Staff Management
- Strategic Planning
- Client Service
Timeline
Salon Suite Owner
A Pop of Color Salon
2021.10 - Current
Lead Instructor of Cosmetology
Beaufort County Community College
2008.08 - Current
Master of Arts - Higher Education And Student Affairs
Grand Canyon University
Bachelor of Science - Applied Management
Grand Canyon University
Associate of Science - General Education
Beaufort County Community College
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