Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Moura

Elk Grove,CA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

23
23
years of professional experience

Work History

Customer Service Associate Cashier

Walgreens
06.2010 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized guest payments.
  • Restocked and organized merchandise in front lanes.

Jewelry Sales Associate

Walmart
04.2007 - 05.2010
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Sales Associate

Sally's Beauty Supply
02.2001 - 06.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Elk Grove Adult & Community Education
Sacramento, CA
06.1981

Skills

  • Appointment Scheduling
  • Clerical Support
  • Customer Support
  • Team Collaboration

Timeline

Customer Service Associate Cashier

Walgreens
06.2010 - Current

Jewelry Sales Associate

Walmart
04.2007 - 05.2010

Sales Associate

Sally's Beauty Supply
02.2001 - 06.2007

High School Diploma -

Elk Grove Adult & Community Education
Kimberly Moura