Kimberly Moye
Mansfield,TX
Summary
Talented company representative highly effective at managing a high volume of calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to exceed monthly quotas. Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of auto appraisals and CCC pathways estimations.
Overview
15
15
years of professional experience
Work History
Independent Claims Adjuster
TheBest Claims Solutions
Irving, TX
06.2019 - 12.2023
- 1+ years of experience handling Auto Total Loss Claims
- Ability to handle claims from initial report to final settlement
- Experience with salvage bids and negotiation of pricing
- Experience handling auto total loss claims including running ACV and making settlement offers
- Strong organizational and time management skills.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
Total Loss Adjuster
Kemper
Dallas, Texas
07.2018 - 01.2019
- Reviewed field inspections, notes and estimates with customers prior to processing payments
- Approved payment of claims within monetary limit
- Calculated salvage amount and educated customers on total loss process
- Tracked the progress of outstanding open claims for closing
- Evaluated the accuracy and quality of data entered into the agency management system.
Consultant
Freelance Consulting
Dallas, TX
01.2016 - 07.2018
- Assisted with creations of business plans
- Increased credibility and client awareness by developing marketing collateral and presentations
- Developed and executed general business solutions resulting in increased company exposure
- Advised on web content for online exposure
- Provided onsite support for meetings and /or promotional launches/events.
Client Service Representative
Cartus
Irving, TX
03.2011 - 09.2015
- Coordinated client relocations upon vendor availability and shipment times
- Investigated and resolved customer inquiries
- Developed reputation as an efficient consultant with high levels of accuracy
- Assisted in creating pre-season marketing plans to support relocation consultant department.
Auditor
Dallas Independent School Dst
Dallas, TX
08.2008 - 09.2010
- Created periodic reports comparing budgeted costs to actual costs
- Prepared financial pages for presentation to senior management
- Processed vendor payments
- Maintained integrity of general ledger, including the chart of accounts.
Education
Some College (No Degree) - Sociology
Midland College
Midland, TXSkills
- Corporate finance
- 23 State licenses
- Risk management
- Customer relations
- Strategic planning
- Exceptional computer skills
- Revenue generation
- Liability knowledge
- Estimating skills
- Claims Investigation
- Technical knowledge
- Damage Assessment
- Automobile appraisals
- Insurance fraud expertise
- Rules of evidence
Affiliations
I enjoy volunteering with animal shelters as well as I'm an advocate Crohns and Colitis. I love spending time with my family as well.
Timeline
Independent Claims Adjuster
TheBest Claims Solutions
06.2019 - 12.2023
Total Loss Adjuster
Kemper
07.2018 - 01.2019
Consultant
Freelance Consulting
01.2016 - 07.2018
Client Service Representative
Cartus
03.2011 - 09.2015
Auditor
Dallas Independent School Dst
08.2008 - 09.2010
Some College (No Degree) - Sociology
Midland College
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