KIMBERLY M. SCOTT
St. Augustine
Summary
Food service professional with extensive experience at Walmart, specializing in customer service and inventory management. Demonstrated success in training staff and improving operational efficiency while adhering to food safety standards. Skilled in kitchen equipment operation and maintaining cleanliness and organization in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deli/Food Service Associate
Buc-ees
Saint Augustine
01.2025 - 07.2025
- Prepared and served a variety of food items, maintained a clean workstation, and interacted with customers, all while adhering to safety and sanitation guidelines.
Personal Shopper
Walmart
Jacksonville
03.2020 - 01.2025
- Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders before pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.
Deli/Bakery Associate
Walmart
Jacksonville
03.2020 - 12.2022
- Responsible for customer service in the deli and bakery.
- Trained new employees on how to cook for the hot bar, rotisserie chickens, and use, and maintain the equipment.
- Helped with monthly inventory, and managed ordering for hot and cold products.
- I took and prepared customers' orders.
- Maintained the cleanliness and organization of bakery workstations and equipment.
- Assisted customers with product selection and answered bakery-related inquiries.
- Operated kitchen equipment, including ovens, mixers, and slicers, safely.
- Rotated stock regularly so that older items were sold first.
- Provided excellent customer service to foster satisfaction and loyalty.
Assistant Manager/Marketing Director
Bojangles
St Augustine
08.2018 - 04.2020
- Responsible for training new employees, customer service, and cash handling.
- Managed the weekly and monthly marketing plan, including handling the school’s spirit nights, monthly digital coupons, and updating billboards and the marquee.
Deli Clerk
Publix
St Augustine
02.2015 - 04.2019
- Responsible for training new deli employees and handling customer service.
- Managed the Boar's Head 10-day sheet to ensure the proper amount of fresh deli meat was available for customers.
Assistant Manager and Training Coordinator
Chick-fil-A
St Augustine
08.2013 - 02.2015
- Responsible for various administrative and training functions as listed below.
- Trained all new employees and spearheaded the launch of outdoor ordering at the drive-thru to move customers through the drive-thru ordering process more efficiently.
Shift Leader
Chick-fil-A
Bristow
07.2012 - 07.2013
- Responsible for various administrative and training functions in addition to food prep.
- Counted down registers after employee shifts, prepared daily reports and deposits and performed basic bookkeeping tasks.
- Creating and managing employee schedules to ensure proper coverage for restaurant operations; training new and current employees on the latest policies and procedures; managing office paperwork to maintain an organized and efficient work environment; and maintaining the availability of the in-store Wi-Fi network.
Assistant Fresh Foods Manager
Harris Teeter
Warrenton
07.2007 - 04.2012
- Responsible for managing the Fresh Foods department, including engaging customers, taking and preparing orders, and training new and current employees on the latest store policies and procedures.
- Checking/verifying daily paperwork submitted by employees and scheduling of shifts to ensure proper availability of products.
- Conducts monthly inventory of products in three departments and handles the ordering of products.
- Designed inventory control and department guidelines to help minimize waste.
Assistant Manager
Arby’s
Manassas
08.2003 - 07.2007
- Prepared daily deposits and managed cash inventory for in-store ATMs.
- Received daily deliveries, led teams in monthly product inventory counts, and recorded invoices.
- Managed weekly payroll; performed basic IT maintenance on Windows-based cash registers and other office computer equipment; and maintained correspondence with corporate office.
- Designed office procedures to improve filing and make in-store communications more effective and efficient.
Certified Nurses Assistant
Sudley Manor House
Manassas
08.2002 - 04.2003
- Was responsible for assisting in care of elderly patients at each of these facilities, with specific focus on those with dementia.
- Handled charting of patient status and other administrative functions related to the care of patients.
Certified Nurses Assistant
Birmingham Green
Manassas
07.2001 - 08.2002
- Was responsible for assisting in care of elderly patients at each of these facilities, with specific focus on those with dementia.
- Handled charting of patient status and other administrative functions related to the care of patients.
Certified Nurses Assistant
Annaburg Manor
Manassas
05.1999 - 07.2001
- Was responsible for assisting in care of elderly patients at each of these facilities, with specific focus on those with dementia.
- Handled charting of patient status and other administrative functions related to the care of patients.
Education
Bachelors Degree - Business Administration w/ a concentration in Marketing
Southern New Hampshire University
Manchester, NH08.2023
Skills
- Food safety and preparation
- Customer service excellence
- Kitchen equipment operation
- Inventory management
- Schedule coordination
References
Will be furnished upon request.
Certification
ServSafe
Timeline
Deli/Food Service Associate
Buc-ees
01.2025 - 07.2025
Deli/Bakery Associate
Walmart
03.2020 - 12.2022
Personal Shopper
Walmart
03.2020 - 01.2025
Assistant Manager/Marketing Director
Bojangles
08.2018 - 04.2020
Deli Clerk
Publix
02.2015 - 04.2019
Assistant Manager and Training Coordinator
Chick-fil-A
08.2013 - 02.2015
Shift Leader
Chick-fil-A
07.2012 - 07.2013
Assistant Fresh Foods Manager
Harris Teeter
07.2007 - 04.2012
Assistant Manager
Arby’s
08.2003 - 07.2007
Certified Nurses Assistant
Sudley Manor House
08.2002 - 04.2003
Certified Nurses Assistant
Birmingham Green
07.2001 - 08.2002
Certified Nurses Assistant
Annaburg Manor
05.1999 - 07.2001
Bachelors Degree - Business Administration w/ a concentration in Marketing
Southern New Hampshire University
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