KIMBERLY MUJICA
Lovington,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Luxe Psychiatric & Wellness Services
Lovington, NM
07.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Responded to patient callbacks and phone-in prescription refill requests.
Receptionist, Customer Service Representative
Susana Arvizu State Farm
Lovington, NM
06.2022 - 06.2024
- Basic Computer Skills
- Customer Service
- Training
- Scheduled appointments for clients, customers, and other visitors.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma - Human Anatomy I & II, Psychology, Nutrition, Medical Terminology, Composition I, Biology
New Mexico Junior College
Hobbs, NM05-2022
Some College (No Degree) - CMA
New Mexico Junior College
Hobbs, NMSkills
- I have received several awards for my outstanding communication, Microsoft skills, including recognition for my customer service and providing the help I can
- I am bilingual, hands-on learning, and a fast learner I have the knowledge of basic computer skills such as Microsoft, Outlook, also contacting claims department, Underwriting, handling any type of billing and customer service
- Patient Scheduling
- Check-in coordination
- Vital signs monitoring
- Insurance Verification
- CPR
References
- Paloma Arzabala, 575-706-3717
- Liliana Rodriguez, 575-602-5054
- Ernesto Jimenez, 575-704-7422
- Susana Arvizu, 575-659-3101
Personal Information
Date of Birth: 08/31/04
Timeline
Medical Assistant
Luxe Psychiatric & Wellness Services
07.2024 - Current
Receptionist, Customer Service Representative
Susana Arvizu State Farm
06.2022 - 06.2024
High School Diploma - Human Anatomy I & II, Psychology, Nutrition, Medical Terminology, Composition I, Biology
New Mexico Junior College
Some College (No Degree) - CMA
New Mexico Junior College