Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Murdock

1801 Gwenivere Drive, Harrisonville,MO

Summary

Trustworthy Detention Officer who is eager to work. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness.

Overview

4
4
years of professional experience

Work History

Detention Aid I

Cass And Johnson County Juvenile Detention Center
05.2023 - Current
  • Upheld facility cleanliness standards by supervising inmate work details responsible for maintaining living spaces and common areas.
  • Provided support during emergencies, such as altercations or medical crises, effectively deescalating situations and preventing further harm.
  • Assisted medical personnel with administering medications to residents, ensuring proper dosage and adherence to schedules.
  • Contributed to the overall safety of the facility by promptly addressing maintenance issues and hazards that could pose potential risks to staff or residents.
  • Increased security within the facility by operating surveillance systems and monitoring all entry points during assigned shifts.
  • Collaborated with other detention officers to effectively manage daily operations while adhering to established policies and procedures.

Paitent Registration

Harrisonville Family Medicine
02.2023 - 06.2023
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.

ER Registration Representative

Fitzgibbon Hospital
04.2022 - 02.2023
  • Organized patient charts and related documentation, facilitating efficient access for medical professionals as needed.
  • Diligently collected copayments at time of service, contributing to improved revenue collection rates for the facility.
  • Collaborated with nursing staff to ensure seamless handoff of patient information from registration to treatment areas.
  • Proactively resolved insurance issues or discrepancies, avoiding potential delays in treatment or financial strain on patients.
  • Provided compassionate support to families during difficult situations, enhancing overall patient experience.
  • Served as a reliable point of contact for patients and family members, addressing inquiries and directing concerns to appropriate personnel when necessary.

Emergency First Responder

Saline County Rural Fire Department
03.2020 - 02.2023
  • Prepared reports after each call detailing actions taken and observations made, providing valuable information for continued patient care or investigation purposes.
  • Collaborated with law enforcement personnel to establish safe and efficient emergency scenes.
  • Demonstrated adaptability under pressure by making quick decisions based on available resources while adhering to established guidelines.
  • Performed CPR and administered oxygen when necessary, increasing patients'' chances of survival.
  • Educated community members about emergency preparedness through workshops and presentations, promoting public awareness about safety measures during potential crises.
  • Conducted equipment inventory checks regularly for proper functionality, ensuring readiness for any emergency situation.

Education

No Degree - Criminal Justice

Missouri Valley College
Marshall, MO

High School Diploma -

New Franklin High School
New Franklin
05.2019

Skills

  • De-escalation Strategies
  • Resident Supervision
  • Emergency Response
  • Report Preparation
  • Observation
  • Incident Reporting
  • First Aid Certification
  • Patience and Tolerance
  • Professionalism and Ethics

Timeline

Detention Aid I

Cass And Johnson County Juvenile Detention Center
05.2023 - Current

Paitent Registration

Harrisonville Family Medicine
02.2023 - 06.2023

ER Registration Representative

Fitzgibbon Hospital
04.2022 - 02.2023

Emergency First Responder

Saline County Rural Fire Department
03.2020 - 02.2023

No Degree - Criminal Justice

Missouri Valley College

High School Diploma -

New Franklin High School

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Kimberly Murdock